Compassionate Caregiver – Nights & Days (Zero-Hour)

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home which opened in 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

As a BANK Household Carer (Nights/Days), you will be responsible for:

• Supporting the Nurse and Household Care Lead in delivering the highest standards of person-centred care to individuals who call a KYN residence their home whilst preserving their dignity, respect, and wellbeing.
• Understanding personal care planning and taking responsibility for all aspects of care e.g. infection control, moving and handling training.
• Ensuring the highest standard of individualised person-centred care and attention is given to residents in the home.
• Ensuring residents are treated with dignity, privacy, and respect at all times.
• Promoting residents’ independence and respecting their choices and preferences as reflected in their care plan and through daily conversations.
• Assisting residents with their personal care for example, washing, dressing and assistance to use the toilet according to their individual abilities and care needs.
• Undertaking minor medical duties which may include oral care, skin care (application of topical creams), catheter care and end of life care.
• Ensuring along with your team that our residents’ medical, physical, social, and emotional needs are met.
• Using medical equipment, including hoists, commodes, profiling beds and slide sheets.
• Creating a nurturing environment where our residents and their family members feel loved, happy, safe, and secure.
• Ensuring residents participate in any decisions about their care to promote an exceptional quality of life in a nurturing and beautiful environment.
• Understanding personal care planning, including signs and symptoms of infections; how to assist with incontinence; awareness and reporting of swallowing difficulties.
• Supporting residents at mealtimes; particularly those who require assistance.
• Encouraging residents to participate in recreational activities and help provide physical and mental stimulation.
• Helping, supporting and developing new and less experienced Household Carers.
• Attending clinical supervision sessions as arranged by the relevant Registered Nurse.
• Maintaining the confidentiality of information regarding residents, visitors, and team members.
• Attending and actively participating in team meetings.
• Issuing a daily report to the person in charge at the end of each shift concerning the care delivered to your designated residents, noting any changes.
• Promptly communicating any concerns that have been raised whilst working with the residents to the appropriate member of the senior team.
• Providing a ‘warm welcome’ to all new residents, new team members and all visitors and familiarising them with the home.
• Taking responsibility for all aspects of care e.g., infection control, moving and handling training.
• Being responsible for the Health and Safety of self, other team members, residents and visitors under the Health and Safety regulations.
• Promptly reporting any hazards or potential hazards to the person in charge or taking other appropriate actions within the remit of your training and knowledge.
• Attending all statutory training sessions and any other relevant training sessions.
• Adhering to all KYN’s policies and procedures.

You will have experience of working in a Health and Social Care setting. You will ideally have NVQ/QCF Diploma Level 2/3 in Health and Social Care. You will be patient with the ability to deal with difficult situations with tact and diplomacy. You will be an effective team player who builds professional and trusting relationships with every member of the team, ensuring they feel valued. You will have excellent attention to detail and an ability to anticipate problems before they arise. You will have the ability to resolve complaints and investigate and manage incidents effectively and efficiently. You will be a compassionate, empathetic, kind, and caring individual. You will have the flexibility to meet work requirements.

About our commitment to you:

• Complimentary meals, hot drinks, and snacks throughout your shift.
• Access to the best-in-class equipment and technology.
• Custom-made uniform provided.
• Company contributory pension scheme.

KYN is an equal opportunities employer. To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.