At a Glance
- Tasks: Create a warm atmosphere and deliver exceptional service to residents and guests.
- Company: Join KYN, a new care home company focused on individualised care.
- Benefits: Competitive salary, 28 days leave, free meals, and ongoing training.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference in residents' lives while working in a beautiful environment.
- Qualifications: Experience in hospitality, strong communication skills, and a caring attitude.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities
- Supporting the Hospitality Manager and Head Chef in creating a warm and welcoming atmosphere and consistently delivering an exceptional catering experience for our residents and their families.
- Providing room service, restaurant, and bar service to our residents and guests in line with KYN's exceptional standards including preparing meal trays, delivering refreshments, and removing trays following meals.
- Ensuring high standards of cleanliness and best practices are always maintained and that health and safety, compliance and procedures are adhered to.
- Ensuring that residents' and relatives' dietary requirements are catered for.
- Reporting any complaints to the Head Chef/Hospitality Manager at the earliest convenience.
- Ensuring that all rules and regulations concerning serving food and beverages are strictly complied with.
- Creating a nurturing environment where our residents and their family members feel loved, happy, safe, and secure.
- Ensuring that all alcohol is served responsibly and to adhere to the terms of the premises licence.
Requirements
- You will have experience of working within a similar hospitality venue.
- You will be a professional, who understands the importance of delivering and maintaining high standards - keeping a safe, clean, and compliant environment.
- You will have strong communication skills, a cooperative and polite manner, and an eye for detail.
- You will have the ability to work under pressure, flexibly and consistently.
- You will be trustworthy, caring, adaptable, friendly, and patient and continually striving for excellence.
- You must be over the age of 18 as you will be required to serve drinks in the Great Room.
Benefits
- Competitive salary and benefits.
- 28 days annual leave including bank holidays.
- Complimentary meals, hot drinks, and snacks throughout your shift.
- Bespoke company induction and ongoing training programmes at all levels.
- Access to the best-in-class equipment and technology.
- Custom-made uniforms provided.
- Employee assistance programme and other attractive wellbeing benefits.
- Discount schemes.
- Company contributory pension scheme & life insurance.
- And much more…
Waiter/ess employer: KYN Bickley
KYN BICKLEY is an exceptional employer that prioritises the well-being and growth of its staff, offering a supportive work culture where every team member plays a vital role in creating a nurturing environment for residents. With competitive salaries, comprehensive training programmes, and a focus on employee wellness, KYN provides a rewarding career path in the heart of a beautifully designed care home. Join us to be part of a dedicated team that values excellence and compassion in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KYN Bickley. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KYN Bickley
Don't be shy about reaching out to KYN Bickley directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ess
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KYN Bickley and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KYN Bickley
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
