Spa Therapist

Spa Therapist

London Full-Time No home office possible
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KYN Bickley

At a Glance

  • Tasks: Deliver exceptional spa treatments and create a welcoming atmosphere for residents.
  • Company: KYN is a new care home company focused on personalised care in beautiful surroundings.
  • Benefits: Enjoy competitive pay, 33 days leave, complimentary meals, and ongoing training.
  • Why this job: Join a passionate team dedicated to enriching lives and making a real difference.
  • Qualifications: NVQ Level 2 or 3 in Beauty Therapy and experience in a beauty therapy venue required.
  • Other info: Flexible schedule and opportunities for personal growth in a supportive environment.

Spa Therapist – Permanent£14.86 per hour – 40 hrs per week

KYN Hurlingham, 28 Daisy Lane, London, SW6 3DD

About KYNKYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home which opened in 2024. It\’s a 32‐bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

About the opportunityAs a Spa Therapist, you will be responsible for:

To support the Life and Enrichment Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents

To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard

To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co‐ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times

To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed

To welcome, assist and handle residents\’ queries and questions in a friendly, prompt, and professional manner

To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic heath

To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to

To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents

To care for equipment and use appropriate amounts of product to assist with cost controls

To schedule hairdresser appointments and liaise with relevant third parties

To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team

To support the team in leading life enriching activities and delivering hospitality services when needed

To work effectively and efficiently without direct supervision

To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure

To work as part of a team and communicate with other departments to ensure excellent quality and service

To perform prep work and restock as required

To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments

To attend training when required

To be fully aware of and comply with rules and regulations

To act as brand ambassador who demonstrates and leads the KYN values

About you

You will have experience of working within a beauty therapy venue

You will have NVQ Level 2 or 3 qualification in Beauty Therapy

You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment

You will have strong communication skills, a corporative and polite manner, and an eye for detail

You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence

About our commitment to you

Competitive salary and benefits

28 days annual leave including bank holidays

Complimentary meals, hot drinks, and snacks throughout your shift

Bespoke company induction and on‐going training programmes at all levels

Access to the best‐in‐class equipment and technology

Custom‐made uniforms provided

Employee assistance programme and other attractive wellbeing benefits

Discount schemes

Company contributory pension scheme & life insurance

And much more……

KYN is an equal opportunities employer.

To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.

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Spa Therapist employer: KYN Bickley

KYN Hurlingham is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member plays a vital role in enhancing the lives of our residents. With competitive salaries, comprehensive benefits including 33 days of annual leave, ongoing training, and a focus on individualised care, KYN provides a fulfilling environment for Spa Therapists to thrive in their careers while making a meaningful impact in the community. Located in the heart of London, our brand-new care home offers a unique opportunity to be part of a pioneering approach to care and hospitality.
KYN Bickley

Contact Detail:

KYN Bickley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Therapist

Tip Number 1

Familiarise yourself with KYN's values and mission. Understanding their approach to care and hospitality will help you align your responses during the interview, showcasing how you can contribute to their vision.

Tip Number 2

Prepare to discuss your experience with various spa treatments and how you've tailored services to meet individual client needs. Highlighting your adaptability and customer service skills will be key in demonstrating your fit for the role.

Tip Number 3

Showcase your communication skills by preparing examples of how you've effectively interacted with clients, especially those with specific needs like dementia. This will illustrate your ability to create a warm and welcoming atmosphere.

Tip Number 4

Be ready to discuss your knowledge of health and safety compliance in a spa environment. Emphasising your commitment to maintaining high standards will reassure them of your professionalism and attention to detail.

We think you need these skills to ace Spa Therapist

NVQ Level 2 or 3 qualification in Beauty Therapy
Experience in delivering spa treatments
Strong communication skills
Attention to detail
Ability to work independently and efficiently
Knowledge of health and safety compliance
Customer service skills
Flexibility in scheduling
Teamwork and collaboration
Empathy and patience when working with residents
Product knowledge for wellness solutions
Administrative skills for booking and liaising with residents
Ability to create a nurturing environment
Adaptability to support various diagnoses, including dementia

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy and any qualifications, such as NVQ Level 2 or 3. Emphasise your skills in delivering high standards of service and maintaining a clean environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care and hospitality. Mention specific experiences where you created a welcoming atmosphere or delivered exceptional spa treatments.

Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients or team members. Highlight your ability to handle queries professionally and your experience working with diverse groups, including those with special needs.

Highlight Flexibility and Teamwork: Demonstrate your adaptability by mentioning instances where you've supported team efforts or adjusted your schedule to meet the needs of a workplace. This is crucial for the role at KYN, where teamwork and flexibility are key.

How to prepare for a job interview at KYN Bickley

Show Your Passion for Care

Make sure to express your genuine passion for providing care and hospitality during the interview. Share personal experiences or stories that highlight your commitment to enhancing the lives of others, especially in a spa or therapeutic setting.

Demonstrate Your Skills

Be prepared to discuss your specific skills in beauty therapy, such as manicures, pedicures, massages, and facials. You might even consider bringing a portfolio of your work or discussing any relevant certifications you hold, like NVQ Level 2 or 3.

Emphasise Communication Skills

Since the role requires excellent communication with residents and their families, be ready to provide examples of how you've effectively communicated in previous roles. Highlight your ability to handle queries professionally and your experience working with diverse groups, including those with special needs.

Understand the Company Values

Familiarise yourself with KYN's values and mission before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating a nurturing environment for residents.

Spa Therapist
KYN Bickley
Location: London
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