At a Glance
- Tasks: Lead and mentor a team of technical writers while creating top-notch documentation.
- Company: Join KX, a leader in real-time data analytics and innovative tech solutions.
- Benefits: Enjoy tailored training, private healthcare, wellness days, and enhanced family leave.
- Other info: Collaborative culture that values curiosity and problem-solving.
- Why this job: Make complex tech accessible and impactful while driving innovation in documentation.
- Qualifications: 10+ years in technical writing with leadership experience in data or analytics.
The predicted salary is between 48000 - 72000 £ per year.
KX is a global leader in real-time data analytics and time-series database technology, empowering organizations to make smarter, faster decisions. Built on kdb+, the world’s fastest time-series database, KX delivers high-performance analytics and data management solutions that power innovation across finance, manufacturing, and IoT industries.
As the Technical Documentation Lead, you will lead by doing — setting strategy while remaining hands-on with the tools, workflows, and publishing systems that power KX’s Docs-as-Code ecosystem. You’ll mentor a team of technical writers and collaborate with engineering, product, and design teams to deliver world-class documentation that accelerates user adoption and deepens product understanding. You’ll also drive the modernization of our documentation infrastructure, ensuring our authoring and publishing workflows reflect modern software engineering practices — version control, automation, and structured content design — to scale content delivery with precision and impact.
Key Responsibilities- Act as a player-coach: Balance strategic leadership with hands-on contributions in writing, tooling, and publishing workflows.
- Develop and execute a comprehensive technical writing strategy for KX’s suite of data and analytics products.
- Lead, mentor, and grow a team of technical writers, fostering a culture of excellence and continuous improvement.
- Partner with product management, engineering, marketing, and customer success teams to create and maintain clear, concise, and user-focused documentation — including API guides, tutorials, FAQs, and user manuals.
- Own the end-to-end lifecycle of our documentation platforms — from roadmap and consolidation strategy to release management and operational excellence.
- Ensure technical content effectively communicates complex concepts to audiences ranging from developers to business users.
- Collaborate with developer experience and product design teams to integrate documentation seamlessly into the product experience.
- Drive adoption of documentation standards, style guides, and tools to ensure consistency and quality across all materials.
- Analyze user feedback, product usage data, and industry trends to identify opportunities for continuous improvement.
- Lead the adoption of innovative documentation technologies such as interactive content, video tutorials, and AI-driven support tools.
- 10+ years of experience in technical writing, with 5+ years in a leadership role — preferably within the data or analytics domain.
- Strong understanding of developer ecosystems, data platforms, and analytics technologies (experience with APIs, SDKs, or distributed systems a plus).
- Proficiency in modern documentation tools (Markdown, Git, VS Code, MadCap Flare) and methodologies (Docs-as-Code, DITA, structured content).
- Excellent leadership and communication skills with the ability to collaborate across teams and influence senior stakeholders.
- A passion for making complex technologies accessible and intuitive for diverse audiences.
- Bachelor’s degree in a technical field (Computer Science, Engineering, or equivalent practical experience).
At KX, we believe great things happen when talented people bring curiosity, courage, and collaboration to solving complex problems. If that sounds like you, we’d love to hear from you.
Benefits- Individually tailored training and skills development.
- Private healthcare package and Employee Assistance Programme.
- Enhanced maternity and paternity package.
- Wellness Days and Volunteer Days.
Lead Technical Writer employer: KX
KX is an exceptional employer that fosters a culture of curiosity and collaboration, making it an ideal place for professionals seeking to make a meaningful impact in the data analytics field. With a commitment to employee growth through tailored training, private healthcare, and wellness initiatives, KX empowers its team to thrive both personally and professionally. Located at the forefront of technology innovation, employees benefit from a dynamic work environment that embraces modern practices and encourages continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Technical Writer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work, especially if you’ve got experience with documentation tools like Markdown or Git. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their tech stack and be ready to discuss how your experience aligns with their needs. It shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Technical Writer
Some tips for your application 🫡
Show Your Passion for Tech Writing:When you’re crafting your application, let your enthusiasm for technical writing shine through. Share examples of how you've made complex topics accessible and engaging, especially in the data or analytics space. We love seeing candidates who are genuinely excited about the role!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match our job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your leadership in technical writing and collaboration with cross-functional teams.
Be Clear and Concise:Just like in technical documentation, clarity is key! Keep your application straightforward and to the point. Use bullet points where appropriate and ensure your writing is easy to read. This will demonstrate your ability to communicate effectively, which is crucial for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at KX!
How to prepare for a job interview at KX
✨Know Your Stuff
Make sure you brush up on your technical writing skills and the tools mentioned in the job description, like Markdown and Git. Familiarise yourself with KX’s products and how they fit into the data analytics landscape. This will show that you're not just a writer but someone who understands the tech behind the documentation.
✨Showcase Your Leadership
Since this role involves mentoring a team, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully led a team or improved processes. Highlight how you foster a culture of excellence and continuous improvement among your peers.
✨Collaborate Like a Pro
This position requires working closely with various teams. Be ready to talk about your experience collaborating with product management, engineering, and design teams. Share examples of how you’ve created user-focused documentation and how you’ve integrated feedback from different stakeholders.
✨Embrace Innovation
KX is looking for someone who can drive the adoption of innovative documentation technologies. Prepare to discuss any experience you have with interactive content, video tutorials, or AI-driven support tools. Show your enthusiasm for modernising documentation practices and how you can bring fresh ideas to the table.
