Global HR Manager - FTC - (Maternity Cover)

kwiff isn’t gambling as you know it. We’re redefining the experience with a bold, player-first approach to sports betting and casino, powered by our proprietary tech platform, fully automated sportsbook, and standout UX across web and mobile. What truly sets us apart? Supercharging: our signature feature that allows players’ odds, cash outs and more to be supercharged at random, creating surprise wins and a thrilling betting experience.

Key responsibilities

• In this standalone capacity, you will manage the entire employee lifecycle and oversee HR operations for our teams in the UK, Malta, and Gibraltar. Your focus will be on ensuring the stability and continued evolution of the HR function during this cover period.
• Operational Continuity: Maintain and refine the HR policies and procedures established by the HR Lead, ensuring they remain in lockstep with business growth and local regulatory requirements.
• Employee Relations: Act as the trusted primary point of contact for all HR matters, providing expert guidance on performance management and complex employee relations cases.
• Global Compliance & Maintenance: Ensure all HR practices remain compliant across existing jurisdictions and proactively research regulatory requirements for any new territories the business enters.
• Talent Acquisition: Lead the full recruitment lifecycle, ensuring a high-quality candidate experience and partnering with line managers to secure top-tier talent.
• Performance Management: Oversee and manage the newly created group-wide performance review process, ensuring high completion rates, consistency, and alignment with company objectives.
• Insight & Engagement: Manage the newly established engagement survey process. You will be responsible for ensuring feedback is accurately captured, analysed, and delivered to the Group Directors with actionable insights.
• Strategic Stewardship: Support the CFO by ensuring the long-term people strategy stays on track, providing a seamless transition for the HR Lead upon their return.

Ideal candidate profile

• The ideal candidate is a proactive, "roll-up-your-sleeves" professional. Since this is a standalone role without administrative support, you must be equally comfortable handling day-to-day operations as you are advising key stakeholders on process and strategy.
• Expertise: Experience in a standalone or senior HR role within a fast-paced, lean environment.
• Adaptability & Change Management: An open-minded approach with the ability to pivot quickly. You should be comfortable navigating change and have the emotional intelligence to take over a newly established function with care and flexibility.
• Jurisdictional Knowledge: A strong understanding of UK employment law is essential. Experience navigating regulations in Malta and Gibraltar is advantageous, but not a must-have.
• Practical Problem Solver: A confident decision-maker who can provide sound HR advice and "think on your feet" without heavy reliance on external legal counsel.
• Interpersonal Excellence: A natural ability to build rapport and trust across all levels of the business, ensuring a seamless transition and continued stability for the team during the cover period.
• Flexibility: Ability to manage a busy workload independently and a willingness to travel to our Malta or Gibraltar offices if required.

Benefits and Perks

• Life Insurance – Coverage through Yulife for added peace of mind.
• Sustainable Commuting – Cycle to Work schemes on offer.
• Parental Support – Nursery schemes to reduce monthly fees.
• Team Socials & Activities – Regular events, plus office perks like ping pong, darts, and PlayStation.
• Hybrid Working Model – Spend three days a week working in our Chiswick office and two days at home.
• Performance Bonuses – Quarterly bonuses based on team achievements.
• Private Healthcare – Comprehensive medical insurance through Vitality Health.
• Wellbeing Allowance – Spend on gym memberships or other wellness activities.

Support

• We are committed to a smooth handover. To ensure your success, there will be:
• A structured induction: A dedicated transition period at the start of the contract to walk you through existing processes, live projects, and stakeholder relationships.
• Ongoing safety net: The current HR Lead will remain available for support in the event of major emergencies or critical business-sensitive issues during their leave.
• Direct CFO partnership: You will have regular 1:1 support from the CFO to ensure you have the resources and authority needed to manage the function effectively.

kwiff is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. We aim for equity at all stages of the recruitment process. Please let us know if we can do anything to make the process more accessible to you.