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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional Health and Social Care Apprenticeships.
- Company: Join a values-led organisation focused on learner success and team development.
- Benefits: Home-based role, competitive salary, generous leave, and employee discounts.
- Why this job: Make a real impact on learners' journeys while developing your leadership skills.
- Qualifications: 2+ years management experience and a passion for coaching and performance improvement.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Salary: £35,000
Reports to: Operations Manager
Are you a people-focused performance leader who thrives on results, quality and developing others? We are looking for an experienced Performance Manager to lead, coach and inspire a high-performing team of Personal Development Managers (PDMs) delivering Health and Social Care Apprenticeships. This is a key leadership role where you will take ownership of performance, quality, learner progress and team development ensuring exceptional outcomes for learners, employers and the wider business. If you are passionate about driving standards, love working with data, and get real satisfaction from growing people and improving performance, this could be the role for you.
What You Will Be Doing
- Lead, coach and develop a team of Personal Development Managers to deliver outstanding teaching, learning and learner progress across Level 2, 3, 4 and 5 Health and Social Care Apprenticeships
- Take ownership of KPIs, success rates and performance targets, working closely with the Operations Manager to meet business objectives
- Hold full responsibility for team performance, including P&L oversight
- Carry out monthly 1:1s, setting SMART targets that stretch and support performance
- Proactively manage underperformance, using structured performance improvement processes where required
- Ensure timely learner progression through effective caseload reviews and intervention where progress slows
- Oversee learner visits and planning to ensure monthly contact and KPI compliance
- Maintain a high-quality learner journey in line with internal standards, ESFA funding rules and Ofsted requirements
- Work collaboratively with Quality, Compliance and Support teams to ensure learner portfolios meet required standards
- Support recruitment, interviewing and onboarding of new team members
- Lead team meetings, share best practice and contribute to continuous improvement across Operations
- Act on safeguarding concerns in line with company policy and procedures
Essential Experience
- Minimum 2 years management experience
- Proven experience leading and performance-managing teams, ideally within Health and Social Care Apprenticeship provision
- Strong track record of achieving KPIs and working to budget forecasts
- Confidence using data to drive decisions and improvement
Skills And Attributes
- Excellent coaching and people-development skills
- Strong communication and stakeholder-management ability
- Analytical mindset with great attention to detail
- Resilient, tenacious and solutions-focused
- Comfortable holding others to account while supporting their growth
Our Values Matter
We are proud of a culture that puts learners and employers first. We are looking for someone who demonstrates:
- Ownership taking accountability for results and outcomes
- Passion & Tenacity bringing energy, urgency and a can-do approach
- Collaboration working positively across teams to solve problems
- Commitment delivering on promises and maintaining high standards
- Developing Others growing people with the business and celebrating success
Why Join Us?
- A key leadership role with real influence and autonomy
- The opportunity to shape performance and quality across learner journeys
- A values-led organisation committed to developing its people
- A supportive senior team and strong cross-department collaboration
Benefits of Working with t2 Group
- Home based role with travel (mileage paid)
- Laptop and mobile phone provided
- 25 days annual leave + bank holidays (increasing with length of service)
- Christmas & New Year shutdown period
- Pension scheme
- Specsavers scheme
- Access to 1000s of student discounts including Unidays, Student Beans and TOTUM
- £500 employee referral bonus scheme
- Enhanced sick pay & maternity reward vouchers
- Employee well-being and assistance programme
- Access to EV company car scheme
- Life assurance
Additional Requirements
- Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company)
- Employment is subject to a satisfactory enhanced DBS check & references
t2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 website.
We would love to hear from you! Apply today and take the next step in your career with t2 group.
Performance Manager in London employer: KW Publishers Pvt Ltd
Contact Detail:
KW Publishers Pvt Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Health and Social Care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to performance management and team development. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your data skills! Be ready to discuss how you've used data to drive performance improvements in your previous roles. Bring examples of KPIs you've managed and how they impacted learner outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at t2 Group. Let’s make it happen!
We think you need these skills to ace Performance Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for developing others and driving performance shine through. We want to see how you can inspire a team and make a real impact in the Health and Social Care sector.
Be Data-Driven: Since this role involves working with KPIs and performance metrics, make sure to highlight your experience with data. Share specific examples of how you've used data to drive decisions and improve outcomes in your previous roles.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that align with the Performance Manager role. We love seeing candidates who take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at KW Publishers Pvt Ltd
✨Know Your KPIs
As a Performance Manager, you'll be responsible for KPIs and performance targets. Make sure you understand the key metrics relevant to the role and come prepared with examples of how you've successfully managed these in the past.
✨Showcase Your Coaching Skills
This role is all about leading and developing others. Be ready to discuss your coaching style and share specific instances where you've helped team members improve their performance or achieve their goals.
✨Data-Driven Decision Making
Since the job involves using data to drive decisions, brush up on your analytical skills. Prepare to talk about how you've used data in previous roles to identify areas for improvement and implement effective strategies.
✨Emphasise Collaboration
Collaboration is key in this role. Think of examples where you've worked positively across teams to solve problems or improve processes. Highlight your ability to communicate effectively with various stakeholders.
