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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional Health and Social Care Apprenticeships.
- Company: Join a values-led organisation focused on learner success and team development.
- Benefits: Home-based role, competitive salary, generous leave, and employee discounts.
- Why this job: Make a real impact in a key leadership role with autonomy and influence.
- Qualifications: 2+ years management experience and a passion for developing others.
- Other info: Enjoy a supportive culture with strong collaboration across departments.
The predicted salary is between 28000 - 42000 £ per year.
Salary: £35,000
Reports to: Operations Manager
Are you a people-focused performance leader who thrives on results, quality and developing others? We’re looking for an experienced Performance Manager to lead, coach and inspire a high-performing team of Personal Development Managers (PDMs) delivering Health and Social Care Apprenticeships. This is a key leadership role where you’ll take ownership of performance, quality, learner progress and team development ensuring exceptional outcomes for learners, employers and the wider business. If you’re passionate about driving standards, love working with data, and get real satisfaction from growing people and improving performance, this could be the role for you.
What You’ll Be Doing
As Performance Manager, you’ll have full ownership of your teams performance and learner outcomes. You’ll:
- Lead, coach and develop a team of Personal Development Managers to deliver outstanding teaching, learning and learner progress across Level 2, 3, 4 and 5 Health and Social Care Apprenticeships
- Take ownership of KPIs, success rates and performance targets, working closely with the Operations Manager to meet business objectives
- Hold full responsibility for team performance, including P&L oversight
- Carry out monthly 1:1s, setting SMART targets that stretch and support performance
- Proactively manage underperformance, using structured performance improvement processes where required
- Ensure timely learner progression through effective caseload reviews and intervention where progress slows
- Oversee learner visits and planning to ensure monthly contact and KPI compliance
- Maintain a high-quality learner journey in line with internal standards, ESFA funding rules and Ofsted requirements
- Work collaboratively with Quality, Compliance and Support teams to ensure learner portfolios meet required standards
- Support recruitment, interviewing and onboarding of new team members
- Lead team meetings, share best practice and contribute to continuous improvement across Operations
- Act on safeguarding concerns in line with company policy and procedures
Essential Experience
What we’re looking for:
- Minimum 2 years management experience
- Proven experience leading and performance-managing teams, ideally within Health and Social Care Apprenticeship provision
- Strong track record of achieving KPIs and working to budget forecasts
- Confidence using data to drive decisions and improvement
Skills And Attributes
- Excellent coaching and people-development skills
- Strong communication and stakeholder-management ability
- Analytical mindset with great attention to detail
- Resilient, tenacious and solutions-focused
- Comfortable holding others to account while supporting their growth
Our Values Matter
We’re proud of a culture that puts learners and employers first. We’re looking for someone who demonstrates:
- Ownership taking accountability for results and outcomes
- Passion & Tenacity bringing energy, urgency and a can-do approach
- Collaboration working positively across teams to solve problems
- Commitment delivering on promises and maintaining high standards
- Developing Others growing people with the business and celebrating success
Why Join Us?
- A key leadership role with real influence and autonomy
- The opportunity to shape performance and quality across learner journeys
- A values-led organisation committed to developing its people
- A supportive senior team and strong cross-department collaboration
Benefits of Working with t2 Group
- Home based role with travel (mileage paid)
- Laptop and mobile phone provided
- 25 days annual leave + bank holidays (increasing with length of service)
- Christmas & New Year shutdown period
- Pension scheme
- Specsavers scheme
- Access to 1000s of student discounts including Unidays, Student Beans and TOTUM
- £500 employee referral bonus scheme
- Enhanced sick pay & maternity reward vouchers
- Employee well-being and assistance programme
- Access to EV company car scheme
- Life assurance
Additional Requirements
- Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company)
- Employment is subject to a satisfactory enhanced DBS check & references
- t2 group is committed to providing a safe environment for all learners and employees.
We’d love to hear from you! Apply today and take the next step in your career with t2 group.
Performance Manager in Crawley employer: KW Publishers Pvt Ltd
Contact Detail:
KW Publishers Pvt Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the Health and Social Care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to performance management and team development. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Showcase your data skills! Be ready to discuss how you've used data to drive performance improvements in your previous roles. Bring examples of KPIs you've managed and how you’ve achieved targets to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at t2 group. Let’s get you that Performance Manager role!
We think you need these skills to ace Performance Manager in Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for developing others and driving performance shine through. We want to see how you can inspire a team and achieve outstanding results in Health and Social Care Apprenticeships.
Be Data-Driven: Since this role involves working with KPIs and performance targets, make sure to highlight your experience with data. Share specific examples of how you've used data to drive decisions and improve outcomes in your previous roles.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the time to align their background with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at KW Publishers Pvt Ltd
✨Know Your Numbers
As a Performance Manager, you'll be expected to work with KPIs and data. Brush up on relevant metrics related to Health and Social Care Apprenticeships. Be ready to discuss how you've used data in the past to drive performance improvements.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members. Think about specific situations where your coaching led to improved performance or learner outcomes. This will demonstrate your ability to lead and inspire others.
✨Understand the Learner Journey
Familiarise yourself with the learner journey in Health and Social Care. Be prepared to discuss how you would ensure a high-quality experience for learners, including how you'd handle underperformance and support progression.
✨Emphasise Collaboration
This role requires working closely with various teams. Prepare to talk about your experience collaborating across departments. Highlight any successful projects where teamwork led to achieving business objectives, showcasing your commitment to collaboration.
