At a Glance
- Tasks: Manage customer relationships and drive growth with our AI-powered SaaS platform.
- Company: Join Kustomer, a leader in innovative customer success solutions.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to travel and build strong customer connections.
- Why this job: Be at the forefront of AI technology while making a real impact on customer success.
- Qualifications: 5+ years in Customer Success or Account Management with technical SaaS experience.
The predicted salary is between 50000 - 65000 £ per year.
Kustomer is hiring a Strategic Customer Success Manager to join our Global Customer Success team in London with hybrid collaboration.
You will own post-sale relationships, drive renewals and expansions, and partner with Sales and Implementation to deliver value from our AI-native platform.
The role requires 5+ years in Customer Success or Account Management with a technical Saa S product, strong communication, and the ability to travel ~25% to build deep customer relationships.
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Strategic Customer Success Manager — AI-Powered SaaS Growth employer: Kustomer
Kustomer is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an ideal place for a Customer Success Manager in London. With competitive salaries, stock options, and a commitment to diversity and inclusion, Kustomer fosters an environment where every team member can thrive while contributing to meaningful customer experiences. The company's remote-friendly approach and annual gatherings further enhance team cohesion and personal connections, ensuring that employees feel valued and engaged.
