At a Glance
- Tasks: Own post-sale relationships and drive customer success with our AI-enabled CRM platform.
- Company: Join Kustomer, a leader in AI-driven customer relationship management.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities to build meaningful customer relationships.
- Why this job: Make a real impact by helping customers succeed with innovative technology.
- Qualifications: Strong technical SaaS background and excellent communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Kustomer is hiring a Strategic Customer Success Manager to join our Customer Success team in London.
You will own post-sale relationships, drive renewals, expansions, and ensure customers realize value from our AI-enabled CRM platform.
You'll collaborate with Implementations and Sales, lead onboarding, foster product adoption, and travel roughly 25% to build deep relationships.
The role requires a strong technical Saa S background and excellent communication. #J-18808-Ljbffr
Strategic Customer Success Manager – AI-Driven Growth employer: Kustomer Inc.
Kustomer is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an ideal place for a Strategic Customer Success Manager. With a focus on enhancing customer experiences through innovative AI-driven solutions, Kustomer offers competitive salaries, comprehensive healthcare coverage, and generous vacation policies, alongside opportunities for professional development in a remote-friendly environment. The London office fosters in-person collaboration, ensuring that team members can build meaningful relationships while contributing to the success of leading brands.
