Product Specialist- Vac Mart in Hastings

Are you passionate about product management and eager to take on a role that combines technical expertise with market strategy? We’re seeking a Product Specialist to work in our Vacuum Mart Division to develop deep knowledge of our products and provide solutions that align with customer needs. You’ll be the go-to expert for technical questions, collaborate with various departments, and play a role in product quality, testing, development, and marketing initiatives. If you’re ready to make an impact and grow with us, apply now to become part of our dynamic team!

This is an on-site position based in Hastings, East Sussex, United Kingdom.

About the role: Working under the direction of the Product Manager, the Product Specialist will develop an expert knowledge of the assigned products, understand KJLC’s place in the market and how our product offering presents solutions to customer needs. The Product Specialist will answer technical questions from the sales team and directly interact with customers and suppliers. Additionally, the Product Specialist will assist the Product Managers in resolving quality concerns, product testing/development, marketing content, ERP system data, and training of sales force on the assigned products. Collaborate with other departments within the organization such as Marketing, Engineering, Purchasing, Logistics, Quality Control, IT, Manufacturing, etc. as necessary.

Key Job Elements:

• Must have a complete understanding of all technical aspects of the product line, the principles of operation, the various applications for which the products are designed and used, and the products' strengths and weaknesses relative to competitor products.
• Have an in-depth understanding of the applications in which the products are used.
• This technical expertise and application knowledge is critical since the Product Specialist must be able to aid in selling products, either directly or indirectly with the sales force.
• Disseminate sales related application information to the KJLC sales force.
• Work with vendors and/or KJLC Engineers to further develop applications and seek out new applications.
• Provide technical solutions and troubleshooting support to both new and existing customers.
• Motivate the sales force to sell the assigned product line(s).
• Responsible for training the sales force on the technical aspects of the product as well as the applications.
• Help sales close orders when necessary.
• Keeping up with the latest developments and trends in the industry.
• Other duties as assigned.

Qualifications:

Required:

• Bachelors of Science or related education or equivalent working experience.
• Strong technical aptitude and knowledge.
• Fluent in the English language with strong communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.).
• Positive attitude.

Preferred:

• Prior hands-on vacuum equipment experience and/or mechanical design thereof.
• Customer service experience.
• Open to travel domestically and/or internationally.

Benefits we offer to enhance your lifestyle:

• Competitive salary.
• 25 days annual leave + bank holidays.
• Matched pension up to 5%.
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service.
• Income protection insurance.
• Cycle to work scheme.
• Enhanced maternity/paternity pay.
• Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave.

Please note we have a PSL in place and are unable to accept speculative CVs from recruitment agencies. Kurt J Lesker Company Ltd is committed to fostering a diverse and inclusive workplace. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief, marital status, or any other protected characteristic. Applicants who require reasonable adjustments to the recruitment process are encouraged to contact us in advance so that appropriate arrangements can be made.

For further information or assistance, please contact hremeia@lesker.com.