- Ensure service standards are consistently met in your store, through regular team motivation, training and development
- Be a mentor for your team by demonstrating service standards and leading by example
- Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
- Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed
- Ensure operational objectives of the store and company are upheld and maintained
- Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
- Maintain strong relationship with senior stakeholders and area manager by providing regular update
- Recruit and onboard talent for your store, whilst working with the HR talent team
- Regularly communicate store activities with Regional Management & team
- Maintain a high-performance team through regular one- to-one meetings.
- Build and maintain excellent customer relationships for repeat business
- Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
- Monitor and manage stock deliveries
- Work with head office merchandising team to ensure restock accuracy
- Coordinate store stock take and main stock accuracy standards
- Plan, organise and execute impactful store promotions to boost overall sales for store
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
- Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
- Keep up to date with new fashion trends
- Be an ambassador for your team
Previous retail management experience - Strong understanding of fashion trends and brands
- Possess a strong sense of leadership
- Excellent communication skills
- Ability to stay composed during stressful situations
- Ability to create and sustain great relationships
- Experience in setting team targets and driving sales
- To be immaculately presented and representative of the brand
Competitive basic hourly rate - Amazing employee discounts
- Fabulous shoes!
If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression We Are One
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Branch Manager in Wilmslow employer: Kurt Geiger
Kurt Geiger is an exceptional employer that champions inclusivity and creativity, making it a vibrant place to work in the heart of London. With a strong commitment to employee growth, competitive salaries, and enviable discounts, we empower our team to thrive in a fast-paced environment while embracing the diverse spirit of the city. Join us to be part of a community that values kindness and individuality, where your contributions are recognised and rewarded.
