At a Glance
- Tasks: Deliver exceptional customer service and support stock management in a vibrant retail environment.
- Company: Leading footwear brand with a passion for fashion and customer experience.
- Benefits: Competitive hourly rates, great employee discounts, and well-being support.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Self-motivated, excellent communication skills, and a love for fashion.
- Other info: Exciting opportunities for growth in a fun and supportive atmosphere.
A leading footwear brand is seeking enthusiastic individuals to join their team in York and North Yorkshire. As a Customer Service Associate, you will deliver exceptional customer service, support stock management, and assist with promotional events.
The ideal candidate is self-motivated, has excellent communication skills, and is passionate about fashion.
Enjoy competitive hourly rates, great employee discounts, and a variety of benefits that support your well-being.
Store Keyholder & Customer Experience Leader employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Keyholder & Customer Experience Leader
✨Tip Number 1
Get to know the brand inside out! Research their products, values, and recent campaigns. This will help you connect with the interviewers and show your genuine passion for fashion.
✨Tip Number 2
Practice your communication skills! Role-play common interview questions with a friend or in front of the mirror. Being articulate and confident can really set you apart as a Customer Service Associate.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure to highlight your love for customer service and how you can enhance the shopping experience for customers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your key points!
We think you need these skills to ace Store Keyholder & Customer Experience Leader
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your enthusiasm for the industry. We want to see how you connect with our brand!
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. We’re looking for self-motivated individuals who can deliver exceptional service, so share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Kurt Geiger
✨Know the Brand Inside Out
Before your interview, make sure you research the footwear brand thoroughly. Understand their values, latest collections, and what sets them apart in the market. This knowledge will not only impress the interviewer but also help you align your answers with the company's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to handle customer interactions effectively, which is crucial for the role.
✨Dress the Part
Since this is a fashion-related position, your appearance matters! Dress in a way that reflects the brand's style while still being professional. This shows that you understand the importance of fashion and can represent the brand well.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team, store culture, or upcoming promotions. This not only shows your enthusiasm for the role but also gives you a chance to assess if the company is the right fit for you.