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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving sales targets.
- Company: Kurt Geiger is a vibrant footwear brand rooted in London, celebrating diversity and creativity.
- Benefits: Enjoy a competitive salary, generous bonuses, employee discounts, and life assurance.
- Why this job: Join a passionate team in a creative environment that values individuality and community spirit.
- Qualifications: Retail management experience with a flair for fashion and a passion for customer service.
- Other info: Be part of a brand that stands for love, diversity, and equality.
The predicted salary is between 36000 - 60000 £ per year.
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.
Requirements
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Qualifications
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPI's
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
- Competitive salary
- Pension and life assurance
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
Our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally.
Dual Site Branch Manager - Brent Cross employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Branch Manager - Brent Cross
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and culture. Understanding their commitment to diversity, creativity, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your previous retail management experience by preparing specific examples of how you've driven sales and improved customer service in past roles. This will demonstrate your capability to meet the expectations outlined in the job description.
✨Tip Number 3
Network with current or former employees of Kurt Geiger on platforms like LinkedIn. They can provide valuable insights into the company culture and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss how you would manage a high-performance team effectively. Think about strategies for coaching, employee relations, and maintaining productivity, as these are key responsibilities for the role.
We think you need these skills to ace Dual Site Branch Manager - Brent Cross
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your understanding of their commitment to diversity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management experience, particularly in fashion or footwear. Emphasise your achievements in driving sales and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your alignment with their values. Mention specific examples of how you've excelled in customer service and team leadership.
Highlight Key Skills: In your application, make sure to highlight skills that are crucial for the role, such as team management, sales targets achievement, and maintaining high presentation standards.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and specifically for Kurt Geiger. Share your thoughts on their designs and how they resonate with you, as this will demonstrate your genuine interest in the brand.
✨Highlight Your Customer Service Skills
Since customer service is a top priority for this role, prepare examples of how you've provided exceptional service in previous positions. Discuss specific situations where you went above and beyond to meet customer needs.
✨Demonstrate Leadership Experience
As a Dual Site Branch Manager, you'll need to lead a team effectively. Be ready to discuss your management style and provide examples of how you've motivated and developed your team in past roles.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios, such as managing staff schedules during peak times or resolving conflicts within your team. Think through your responses in advance to showcase your problem-solving skills.
