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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales goals.
- Company: Kurt Geiger is a creative footwear and accessories brand rooted in London’s vibrant culture.
- Benefits: Enjoy a competitive salary, generous bonuses, uniform allowances, and amazing discounts.
- Why this job: Join a brand that values diversity, creativity, and community while making a real impact.
- Qualifications: Experience in fast-paced retail management, preferably in fashion or luxury brands.
- Other info: Be part of a global brand with over 70 stores and a commitment to kindness and equality.
The predicted salary is between 28800 - 43200 £ per year.
Description
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Responsibilities:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and Kurt Geiger with your own service standards
- Ensure all store and company sales targets, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
- Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Requirements
- Experience in, fast paced store/concession management role
- Background with a fashion-forward footwear, accessory or fashion brand – luxury experience preferred
- A customer service ambassador
- Proven ability to drive a large team
- Representative of our luxury/fashion forward brand in every way
Benefits
- Competitive basic salary
- Generous bonus structure
- Uniform allowances
- Enviable discounts
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Department Manager employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager
✨Tip Number 1
Familiarize yourself with Kurt Geiger's brand values and mission. Understanding their commitment to diversity, creativity, and community will help you align your approach during the interview and demonstrate that you are a good cultural fit.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you improved team performance or customer service standards.
✨Tip Number 3
Research current trends in the footwear and accessories market, especially those relevant to luxury brands. Being knowledgeable about the industry will allow you to speak confidently about how you can contribute to Kurt Geiger's success.
✨Tip Number 4
Prepare to discuss how you would maintain high visual presentation standards in the store. Think about past experiences where you ensured that product displays were appealing and aligned with brand guidelines.
We think you need these skills to ace Department Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Kurt Geiger's values and mission. Highlight your alignment with their commitment to diversity, creativity, and customer service in your application.
Showcase Relevant Experience: Emphasize your experience in fast-paced retail management, particularly in fashion or luxury brands. Provide specific examples of how you've driven team performance and met sales targets.
Highlight Leadership Skills: Demonstrate your ability to lead and inspire a team. Include instances where you have coached team members or improved employee relations, showcasing your role as a service ambassador.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the posting, such as 'customer service', 'visual presentation', and 'team management' to make your application stand out.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry, especially in footwear and accessories. Share your personal experiences with the brand and how you connect with its values of diversity and creativity.
✨Demonstrate Leadership Skills
As a Department Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in fast-paced environments, focusing on your ability to motivate and develop team members.
✨Highlight Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Provide specific instances where you went above and beyond to ensure customer satisfaction, aligning with Kurt Geiger's commitment to high service standards.
✨Understand the Brand's Values
Familiarize yourself with Kurt Geiger's mission and values, particularly their focus on kindness, equality, and community. Be prepared to discuss how you can embody these values in your role and contribute to the brand's positive culture.
