- Ensure customer service is of the highest standards at all times
- Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
- Protect the Valentino and Harrods brand
- Ensure your area maintains excellent visual presentation which is consistent with company guidelines
- Be an expert in fashion and latest trends
- Support management in training and developing team to maximize sales.
- Support in performance management of team
- Support with floor control
- Assist in customer queries and complaints to ensure customer satisfaction
- Experience in luxury retail within a clientelling and service driven environment
- Experience at a similar management level
- To be a customer service ambassador with the ability to drive a unique but memorable customer experience that builds loyalty
- Proven ability to drive sales and team
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
- Competitive basic salary
- Generous commission structure
- Gorgeous shoes each season
- Amazing employee discounts
If you're successful, you will work for a business which recognizes that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. We Are One
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Full Time Supervisor in City of Westminster employer: Kurt Geiger
Kurt Geiger is an exceptional employer that champions inclusivity and creativity, making it a vibrant place to work in the heart of London. With a strong commitment to employee growth, competitive salaries, and enviable discounts, we empower our team to thrive in a fast-paced environment while embracing the diverse spirit of the city. Join us to be part of a community that values kindness and individuality, where your contributions are recognised and rewarded.
