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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving sales targets.
- Company: Join Kurt Geiger, a vibrant footwear brand inspired by London's creativity and diversity.
- Benefits: Enjoy competitive pay, generous bonuses, and amazing employee discounts on fabulous shoes!
- Why this job: Be part of a brand that values kindness, inclusivity, and individual style in a fun environment.
- Qualifications: Retail management experience and a passion for fashion are essential.
- Other info: Embrace the KG DNA: Customer Focused, Brand Focused, SHINE, Driven & Inclusive.
The predicted salary is between 28800 - 43200 £ per year.
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years, our team of in-house shoe and accessory designers has been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
WE NEED YOU TO:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies, and procedures are met and maintained
- Actively liaise, communicate, and develop good relations with your team and Senior Management
- Maintain a high-performance team through effective management of productivity, individual targets, employee relations, and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation consistent with company guidelines
- Embody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven & Inclusive
YOU WILL NEED:
- Previous retail management experience
- Background with a fashion-forward footwear, accessory, or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPIs
- To be immaculately presented and representative of our luxury/fashion-forward brand in every way
- Competitive basic hourly rate
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
Our Stores
The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop-ups, our retail partners include some of the world's most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
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Branch Manager, Steve Madden, Westfield White City (London) employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager, Steve Madden, Westfield White City (London)
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and culture. Understanding their commitment to diversity, creativity, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your previous retail management experience by preparing specific examples of how you've driven sales and managed teams effectively. Be ready to discuss how you can apply these skills to meet the targets at Kurt Geiger.
✨Tip Number 3
Network within the fashion industry, especially with those who have experience in footwear or accessories. Building connections can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 4
Prepare to demonstrate your customer service philosophy. Think of ways you can embody the 'Customer Focused' and 'Brand Focused' values that Kurt Geiger holds dear, as this will be crucial in your role as a Branch Manager.
We think you need these skills to ace Branch Manager, Steve Madden, Westfield White City (London)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your alignment with their focus on inclusivity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management experience, particularly in fashion or footwear. Emphasise your achievements in driving sales and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention specific examples of how you've maintained high customer service standards and met sales targets in previous positions.
Showcase Your Leadership Skills: In your application, provide examples of how you've successfully managed teams, developed employee relations, and maintained productivity. This will demonstrate your capability to embody the KG DNA.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and specifically for Kurt Geiger. Share your thoughts on current trends and how they relate to the brand's identity, showcasing your knowledge of footwear and accessories.
✨Demonstrate Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff while maintaining high service standards.
✨Emphasise Customer Service Excellence
Kurt Geiger values customer service highly. Be ready to discuss your approach to ensuring exceptional customer experiences and how you would instil this ethos within your team.
✨Align with Company Values
Familiarise yourself with Kurt Geiger's core values, such as inclusivity and kindness. During the interview, reflect these values in your answers and demonstrate how you embody them in your professional life.
