At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and maintain high service standards.
- Company: Join Kurt Geiger, a globally recognised fashion brand with a rich history.
- Benefits: Enjoy a competitive salary, bonus structure, uniform allowances, and amazing discounts.
- Other info: Opportunity for career growth in a fast-paced, stylish setting.
- Why this job: Be a fashion ambassador and make a real impact in a vibrant retail environment.
- Qualifications: Strong leadership skills, excellent communication, and a passion for fashion trends.
The predicted salary is between 31500 - 38500 £ per year.
Responsibilities
- Ensure service standards are consistently met in your store, through regular team motivation, training and development
- Be a mentor for your team by demonstrating service standards and leading by example
- Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team
- Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed
- Ensure operational objectives of the store and company are upheld and maintained
- Ensure all policies and procedures are consistently maintained through high standards of compliance at all times
- Maintain strong relationship with senior stakeholders and area manager by providing regular update
- Recruit and onboard talent for your store, whilst working with the HR talent team
- Regularly communicate store activities with Regional Management & team
- Maintain a high-performance team through regular one- to-one meetings.
- Build and maintain excellent customer relationships for repeat business
- Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales
- Monitor and manage stock deliveries
- Work with head office merchandising team to ensure restock accuracy
- Coordinate store stock take and main stock accuracy standards
- Plan, organise and execute impactful store promotions to boost overall sales for store
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
- Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines
- Keep up to date with new fashion trends
- Be an ambassador for your team and store
Requirements
- Strong understanding of fashion trends and brands
- Possess a strong sense of leadership
- Excellent communication skills
- Ability to stay composed during stressful situations
- Ability to create and sustain great relationships
- Experience in setting team targets and driving sales
- To be immaculately presented and representative of the brand
The first Kurt Geiger store opened on London Bond street in 1963.
Today, our brand has global appeal and is distributed in hundreds of cities around the world.
We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally.
Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
Benefits & Compensation
- Competitive basic salary
- Generous bonus structure
- Uniform allowances
- Enviable discounts
- #J-18808-Ljbffr
Branch Manager employer: Kurt Geiger
Kurt Geiger is an exceptional employer that champions inclusivity and creativity, making it a vibrant place to work in the heart of London. With a strong commitment to employee growth, competitive salaries, and enviable discounts, we empower our team to thrive in a fast-paced environment while embracing the diverse spirit of the city. Join us to be part of a community that values kindness and individuality, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kurt Geiger, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kurt Geiger!
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kurt Geiger, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kurt Geiger and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kurt Geiger that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kurt Geiger
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
