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- Tasks: Lead a dynamic team, ensuring top-notch customer service and achieving sales targets.
- Company: Kurt Geiger is a vibrant footwear and accessories brand rooted in creativity and inclusivity.
- Benefits: Enjoy competitive pay, generous bonuses, and amazing employee discounts on fabulous shoes!
- Why this job: Join a brand that values diversity, creativity, and community impact while working in a stylish environment.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: Be part of our new store opening at Bicester Village and embody the KG spirit!
The predicted salary is between 28800 - 43200 £ per year.
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.
Requirements
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
- Embody the KG DNA of: Customer Focused, Brand Focused, SHINE, Driven & Inclusive
You will need:
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPIs
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
- Competitive basic hourly rate
- Generous bonus structure
- Amazing employee discounts
- Fabulous shoes!
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally.
Branch Manager employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and culture. Understanding their commitment to inclusivity, creativity, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you improved team performance or customer satisfaction, as this is crucial for a Branch Manager role.
✨Tip Number 3
Network with current or former employees of Kurt Geiger. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss how you would maintain high visual presentation standards in the store. Since this is a luxury brand, demonstrating your understanding of visual merchandising will set you apart from other candidates.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and brand identity. Highlight your understanding of their commitment to diversity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant retail management experience, particularly in fashion or footwear. Emphasise your achievements in driving sales and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your alignment with their values. Mention specific examples of how you've embodied customer service excellence and team leadership in previous roles.
Highlight Key Skills: In your application, make sure to highlight skills that are crucial for the role, such as team management, sales strategy, and visual merchandising. Use concrete examples to demonstrate these skills.
How to prepare for a job interview at Kurt Geiger
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and specifically for Kurt Geiger. Share your thoughts on current trends and how they align with the brand's identity, showcasing your knowledge of footwear and accessories.
✨Demonstrate Leadership Skills
As a Branch Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff while maintaining high service standards.
✨Emphasise Customer Service Excellence
Kurt Geiger values top-notch customer service. Be ready to discuss your approach to ensuring customer satisfaction and how you would instil this ethos within your team. Use specific examples from your previous roles.
✨Understand the Brand Values
Familiarise yourself with Kurt Geiger's core values such as inclusivity, creativity, and kindness. During the interview, relate your personal values to those of the company, demonstrating that you are a good cultural fit.
