At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and achieving sales targets.
- Company: Join Carvela, a premium brand rooted in Italian heritage and style.
- Benefits: Enjoy a competitive salary, generous bonuses, and amazing employee discounts.
- Other info: Join a global brand with opportunities for growth and development.
- Why this job: Be a fashion ambassador and inspire others while working with stunning products.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 24750 - 30250 £ per year.
Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.
Responsibilities
- Ensure service standards are consistently met in your store, through regular team motivation, training and development.
- Be a mentor for your team by demonstrating service standards and leading by example.
- Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team.
- Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed alongside the store manager.
- Ensure operational objectives of the store and company are upheld and maintained.
- Ensure all policies and procedures are consistently maintained through high standards of compliance at all times.
- Regularly update the store manager on trade and team performance.
- Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team.
- Maintain a high-performance team through regular one-to-one meetings.
- Build and maintain excellent client relationships for repeat business.
- Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales.
- Monitor and manage stock deliveries.
- Work with head office merchandising team to ensure restock accuracy.
- Coordinate store stock take and maintain stock accuracy standards.
- Organise and execute impactful store promotions to boost overall sales for store.
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
- Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines.
- Keep up to date with new fashion trends.
- Be an ambassador for your team.
Requirements
- Previous retail management experience.
- Strong understanding of fashion trends and brands.
- Possess a strong sense of leadership.
- Excellent communication skills.
- Ability to stay composed during challenging situations.
- Ability to create and sustain great relationships.
- Experience in setting team targets and driving sales.
- To be immaculately presented and representative of the brand.
Benefits
- Competitive basic salary.
- Generous bonus structure.
- Gorgeous shoes each season.
- Amazing employee discounts.
We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally.
Assistant Manager, Carvela, Cribbs Causeway employer: Kurt Geiger
Kurt Geiger is an exceptional employer that champions inclusivity and creativity, making it a vibrant place to work in the heart of London. With a strong commitment to employee growth, competitive salaries, and enviable discounts, we empower our team to thrive in a fast-paced environment while embracing the diverse spirit of the city. Join us to be part of a community that values kindness and individuality, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager, Carvela, Cribbs Causeway
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kurt Geiger, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kurt Geiger!
We think you need these skills to ace Assistant Manager, Carvela, Cribbs Causeway
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kurt Geiger, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kurt Geiger and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kurt Geiger that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kurt Geiger
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
