Assistant Manager- Carvela

Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.

WE NEED YOU TO:

• Ensure service standards are consistently met in your store, through regular team motivation, training and development.
• Be a mentor for your team by demonstrating service standards and leading by example.
• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team.
• Regularly monitor teams KPI’s and performance, putting plans in place for further development as needed alongside the store manager.
• Ensure operational objectives of the store and company are upheld and maintained.
• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times.
• Regularly update the store manager on trade and team performance.
• Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team.
• Maintain a high-performance team through regular one-to-one meetings.
• Build and maintain excellent customer relationships for repeat business.
• Support the store manager to maintain staff rota, remaining reactive to trading patterns, Christmas & sales.
• Monitor and manage stock deliveries.
• Work with head office merchandising team to ensure restock accuracy.
• Coordinate store stock take and main stock accuracy standards.
• Organise and execute impactful store promotions to boost overall sales for the store.
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.
• Ensure your team maintains excellent visual presentation of the store which is consistent with company/VM guidelines.
• Keep up to date with new fashion trends.
• Be an ambassador for your team and store.

Requirements:

• Previous retail management experience.
• Strong understanding of fashion trends and brands.
• Possess a strong sense of leadership.
• Excellent communication skills.
• Maintain the ability to stay composed during stressful situations.
• Ability to create and sustain great relationships.
• Experience in setting team targets and driving sales.
• To be immaculately presented and representative of the brand.

Benefits:

• Competitive basic hourly rate.
• Generous bonus structure.
• Amazing employee discounts.
• Fabulous shoes!