At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while supporting sales goals.
- Company: Join a creative footwear brand that celebrates diversity and kindness.
- Benefits: Enjoy a competitive salary, commission, and amazing discounts.
- Why this job: Be part of a vibrant team in the heart of London, making a difference.
- Qualifications: Previous retail experience and a passion for customer service.
- Other info: Embrace a culture of inclusivity and creativity with growth opportunities.
Overview
24hr Part Time Key Holder, Steve Madden, White City
About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Responsibilities
- Ensure the customer service is of the highest standards at all times
- Handle all stock effectively and ensure back of house standards are maintained
- Support your Management Team in achieving company sales targets and operational goals
- Be a role model for our brand with our personal presentation standards
- Maintain store visual standards
Requirements
- Embody the Kurt Geiger DNA and be Customer Focused, Brand Focused, SHINE, Driven & Inclusive
- Previous experience in a similar role
- Be a customer service ambassador and enjoy working to KPI\’s
Benefits
- Competitive basic salary
- Generous commission structure
- Enviable discounts
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24hr Part Time Key Holder, Steve Madden, White City employer: Kurt Geiger
Contact Detail:
Kurt Geiger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24hr Part Time Key Holder, Steve Madden, White City
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Steve Madden's history, values, and products. This way, when you walk into that interview, you can show off your passion and understanding of what makes the brand tick.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service. Think about how you can demonstrate your experience and how you embody the brand's values of kindness and inclusivity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Steve Madden family.
We think you need these skills to ace 24hr Part Time Key Holder, Steve Madden, White City
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your true self shine through! We love creativity and individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Key Holder role. Highlight your previous experience in customer service and how it aligns with our brand values. We want to see how you embody the Kurt Geiger DNA!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kurt Geiger
✨Know the Brand Inside Out
Before your interview, dive deep into Steve Madden's history, values, and products. Understand their commitment to diversity and creativity, and be ready to discuss how you can embody their brand DNA in your role.
✨Showcase Your Customer Service Skills
As a Key Holder, customer service is paramount. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can maintain high standards and support the team in achieving sales targets.
✨Dress the Part
Since personal presentation is key for this role, make sure you dress in a way that reflects the brand's style. Choose an outfit that showcases your individuality while still being professional and aligned with Steve Madden's aesthetic.
✨Prepare Questions That Matter
Think of insightful questions to ask during your interview. This could be about the company culture, how they support their staff, or what success looks like in the Key Holder role. It shows you're genuinely interested and engaged.