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- Tasks: Help customers find and hire tools while prioritising safety.
- Company: Join a family-oriented company with strong local roots and values.
- Benefits: Competitive pay, bonuses, discounts, and great work-life balance.
- Why this job: Make a difference by providing excellent service and support to customers.
- Qualifications: Friendly, quick learner with a passion for tools and customer service.
- Other info: Explore extensive career opportunities across 1400+ outlets nationwide.
The predicted salary is between 24000 - 36000 £ per year.
Joining our family as a Tool Hire Customer Assistant, you'll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you'll have customers singing our praises.
Responsibilities:
- Assist customers in finding tools and arranging a hiring contract, with safety as a priority.
Qualifications:
- To be a natural people person, great with customers and colleagues alike.
- The ability to learn new systems and skills quickly.
- A friendly, helpful personality.
- Some mechanical knowledge or an interest in tools and equipment.
Benefits:
In return, you'll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values. You'll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too! We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues. We are driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
Tool Hire Customer Service Assistant employer: Kurovision, Inc.
Contact Detail:
Kurovision, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Customer Service Assistant
✨Tip Number 1
Get to know the tools! Familiarise yourself with the equipment we hire out. This way, when you chat with customers, you can confidently recommend the right tools for their needs and show off your mechanical knowledge.
✨Tip Number 2
Practice your people skills! Since being a natural people person is key, try role-playing customer interactions with friends or family. This will help you feel more comfortable and ready to provide fantastic service when it counts.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your personality shine through. Share your passion for tools and helping others in your application – we love seeing candidates who are genuinely excited about the role!
✨Tip Number 4
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider tips and might even lead to a referral, which can really boost your chances of landing that job with us.
We think you need these skills to ace Tool Hire Customer Service Assistant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your friendly and helpful personality. Use a conversational tone that showcases your people skills, as this role is all about connecting with customers.
Highlight Relevant Experience: If you've got any experience with tools or customer service, shout about it! We love seeing how your background aligns with the role. Even if it's just a hobby, let us know how your interest in tools can benefit our customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there.
How to prepare for a job interview at Kurovision, Inc.
✨Know Your Tools
Brush up on your knowledge of various tools and equipment. Familiarise yourself with common tools like drills and earth-movers, as well as their safety features. This will not only impress the interviewers but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Tool Hire Customer Service Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully helped customers in the past. Highlight your friendly and helpful personality to demonstrate that you're a natural people person.
✨Practice Safety First
Safety is a top priority in this role. Be ready to discuss how you would ensure customer safety when hiring tools. Think about scenarios where safety could be compromised and how you would handle them. This shows that you take the responsibility seriously.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process for new hires or how the company supports career growth. This shows your enthusiasm for the position and your desire to be part of the team.
