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For Companies At a Glance
- Tasks: Help customers find and hire tools while prioritising safety.
- Company: Join a family-oriented business with strong local roots.
- Benefits: Competitive pay, bonuses, discounts, and great work-life balance.
- Why this job: Make customers happy while building your career in a supportive environment.
- Qualifications: Friendly, quick learner with a passion for tools and customer service.
- Other info: Access to extensive career opportunities across 1400+ outlets.
The predicted salary is between 24000 - 36000 £ per year.
Joining our family as a Tool Hire Customer Assistant, you'll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you'll have customers singing our praises.
Responsibilities:
- Assist customers in finding tools and arranging a hiring contract, with safety as a priority.
Qualifications:
- To be a natural people person, great with customers and colleagues alike.
- The ability to learn new systems and skills quickly.
- A friendly, helpful personality.
- Some mechanical knowledge or an interest in tools and equipment.
Benefits:
In return, you'll have every opportunity to drive your career forward within a large and expanding business with deep local roots and strong family values. You'll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too! We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues. We are driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. You be you, it makes us, us.
Tool Hire Customer Service Assistant in Northampton employer: Kurovision, Inc.
Contact Detail:
Kurovision, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Customer Service Assistant in Northampton
✨Tip Number 1
Get to know the tools! Familiarise yourself with the equipment we hire out. This way, when you chat with customers, you can confidently recommend the right tools for their needs and show off your mechanical knowledge.
✨Tip Number 2
Practice your people skills! Engage with friends or family in role-play scenarios where you assist them in finding tools. This will help you become a natural at customer service, making it easier to connect with our customers.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your personality shine through. Share your passion for tools and helping others, as this will make you stand out to us during the hiring process.
✨Tip Number 4
Network like a pro! Reach out to current employees on LinkedIn or at local events. Building connections can give you insider tips about the company culture and might even lead to a referral, boosting your chances of landing the job.
We think you need these skills to ace Tool Hire Customer Service Assistant in Northampton
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and helpful personality shine through. Remember, you're applying for a role where customer interaction is key, so a warm tone can make all the difference.
Highlight Relevant Experience: If you've got any experience with tools or customer service, make sure to mention it! We love seeing how your background aligns with the role of Tool Hire Customer Service Assistant. It helps us understand how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the job in a few well-structured sentences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company while you’re at it!
How to prepare for a job interview at Kurovision, Inc.
✨Know Your Tools
Brush up on your knowledge of various tools and equipment. Familiarise yourself with common names and uses, as well as safety protocols. This will not only impress the interviewers but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Tool Hire Customer Service Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully helped customers in the past. Highlight your friendly and helpful personality to demonstrate that you're a natural people person.
✨Practice Safety First
Safety is a top priority in this role. Be ready to discuss how you would ensure customer safety when hiring tools. Think about scenarios where safety could be compromised and how you would handle them.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, career progression, and the tools you'll be working with. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
