Customer Service Advisor (Planning) - Part Time in York

Customer Service Advisor (Planning) - Part Time in York

York Part-Time 12 - 15 € / hour (est.) No home office possible
Kurita Group

At a Glance

  • Tasks: Process customer orders and manage shipments using SAP Business One.
  • Company: Join Kurita, a global leader in water treatment technologies.
  • Benefits: Enjoy a competitive benefits package, including pension and bonuses.
  • Other info: Flexible part-time hours with long-term career growth opportunities.
  • Why this job: Be part of a company committed to innovation and sustainability.
  • Qualifications: Experience in order processing or logistics is preferred.

The predicted salary is between 12 - 15 € per hour.

Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.

We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.

  • Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
  • Planning of shipments.
  • Management of customer digital platforms.
  • You have experience in order processing or logistics within a manufacturing setting preferably.
  • Experience using SAP Business One would be advantageous.
  • You have a proven track record of customer service experience.
  • Professional manner when dealing with internal and external customers via phone or email.

Long-term prospects and career opportunities available within a globally growing company. Attractive benefits package including pension and bonus.

Customer Service Advisor (Planning) - Part Time in York employer: Kurita Group

At Kurita, we pride ourselves on being an excellent employer, offering a supportive work culture that values integrity and transparency. As a part-time Customer Service Advisor in Livingston, you'll enjoy a flexible schedule while contributing to our innovative approach in water and process treatment. With long-term career prospects and an attractive benefits package, including pension and bonus, we are committed to fostering employee growth and satisfaction in a globally recognised company.

Kurita Group

Contact Detail:

Kurita Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Advisor (Planning) - Part Time in York

Tip Number 1

Get to know the company! Research Kurita and its values. When you understand their commitment to fairness and innovation, you can tailor your conversations to show how you fit into their culture.

Tip Number 2

Practice your customer service skills! Since this role is all about dealing with customers, think of examples from your past experiences where you’ve gone above and beyond. We want to hear those stories!

Tip Number 3

Be ready for the tech side! Familiarise yourself with SAP Business One if you can. Even if you haven’t used it before, showing that you’re eager to learn will impress the hiring team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Service Advisor (Planning) - Part Time in York

Customer Service Experience
Order Processing
Logistics Management
SAP Business One
Shipping Documentation
Digital Platform Management
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in order processing and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. Share specific examples of how you've handled customer queries or managed logistics in the past.

Show Off Your SAP Skills:If you’ve got experience with SAP Business One, make sure to mention it! We love seeing candidates who are familiar with our systems, so highlight any relevant experience you have with this software.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Kurita Group

Know Your Stuff

Familiarise yourself with Kurita's products and services, especially in water and process treatment. Understanding their commitment to ethical practices and resource-saving technologies will show your genuine interest in the company.

Showcase Your Experience

Be ready to discuss your previous roles in customer service and logistics. Highlight specific examples where you successfully processed orders or managed customer inquiries, particularly if you've used SAP Business One before.

Practice Professional Communication

Since you'll be dealing with customers via phone and email, practice clear and professional communication. Prepare for common customer service scenarios and think about how you'd handle them effectively.

Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture. This not only shows your enthusiasm but also helps you gauge if Kurita is the right fit for you. Consider asking about long-term career opportunities within the company.