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- Tasks: Process customer orders and manage shipments in a dynamic environment.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package and career growth opportunities.
- Other info: Part-time role with flexible afternoon hours, perfect for students.
- Why this job: Be part of an innovative team making a real difference in sustainability.
- Qualifications: Experience in order processing and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
Your tasks:
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Liaising with customers during the entire process.
- Management of customer digital platforms.
- Cooperation between internal group entities.
- Responsible for managing the department mailbox.
Our expectations:
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Strong verbal and written communication skills.
- Professional manner when dealing with internal and external customers via phone or email.
- You must be organised, reliable and diligent with a strong focus on accuracy.
- Excellent team player but have the ability to work using your own initiative.
- Able to understand and follow corporate company processes and procedures.
Your benefits:
- Collaboration in a leading international company.
- Long-term prospects and career opportunities available within a globally growing company.
- Attractive benefits package including pension and bonus.
Customer Support Specialist (part-time) in Watford employer: Kurita Group
Contact Detail:
Kurita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist (part-time) in Watford
✨Tip Number 1
Get to know the company inside out! Research Kurita's values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really want to join the Kurita team.
We think you need these skills to ace Customer Support Specialist (part-time) in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Support Specialist role. Highlight your experience in order processing and customer service, especially if you've worked with SAP Business One. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your strong communication skills and ability to work both in a team and independently.
Showcase Your Organisational Skills: Since the role requires a high level of organisation and attention to detail, make sure to provide examples in your application that demonstrate these skills. We love seeing candidates who can manage their time effectively and keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Make sure you understand Kurita's business and the role of a Customer Support Specialist. Familiarise yourself with their technologies and how they impact customer service. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in order processing, logistics, and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you've successfully handled similar tasks.
✨Communicate Clearly
Since strong verbal and written communication skills are key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as professional and approachable.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if Kurita is the right fit for you. Plus, it demonstrates your proactive approach!