At a Glance
- Tasks: Process customer orders and manage shipments using SAP Business One.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package, including pension and bonuses.
- Other info: Part-time role with long-term career growth opportunities.
- Why this job: Be part of a company committed to innovation and sustainability.
- Qualifications: Experience in order processing or logistics is preferred.
The predicted salary is between 12 - 15 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Management of customer digital platforms.
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Professional manner when dealing with internal and external customers via phone or email.
Long-term prospects and career opportunities available within a globally growing company. Attractive benefits package including pension and bonus.
Customer Service Advisor (Planning) - Part Time in Reading employer: Kurita Group
Contact Detail:
Kurita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (Planning) - Part Time in Reading
✨Tip Number 1
Get to know the company! Research Kurita and its values. When you understand their commitment to fairness and innovation, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with customers, think of scenarios where you’ve gone above and beyond. Be ready to share these stories during your chat.
✨Tip Number 3
Don’t underestimate the power of questions! Prepare some thoughtful questions about the role and the team. This shows you’re genuinely interested and helps you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor (Planning) - Part Time in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight your experience in order processing and logistics, especially if you've worked with SAP Business One. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills: Since you'll be dealing with customers via phone and email, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention any relevant experience you have in handling customer queries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Kurita!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Familiarise yourself with Kurita's technologies and their impact on water treatment and the paper industry. Understanding their products will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you resolved issues or improved customer satisfaction, as this is crucial for a Customer Service Advisor.
✨Get Comfortable with SAP Business One
If you have experience with SAP Business One, brush up on its functionalities. If not, do some research to understand how it works, as this knowledge could set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the company culture, team dynamics, or future projects. This shows that you're not just interested in the job but also in how you can contribute to Kurita's success.