At a Glance
- Tasks: Process customer orders and manage digital platforms in a dynamic team.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive salary, pension, and bonus opportunities.
- Other info: Part-time role with flexible hours and career growth potential.
- Why this job: Make a difference in customer service while gaining valuable experience.
- Qualifications: Experience in order processing and strong communication skills required.
The predicted salary is between 13 - 16 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Liaising with customers during the entire process.
- Management of customer digital platforms.
- Responsible for managing the department mailbox.
You have experience in order processing or logistics within a manufacturing setting preferably. Experience using SAP Business One would be advantageous. You have a proven track record of customer service experience. Strong verbal and written communication skills. Professional manner when dealing with internal and external customers via phone or email. You must be organised, reliable and diligent with strong focus on accuracy. Excellent team player but have the ability to work using own initiative. Able to understand and follow corporate company processes and procedures.
Collaboration in a leading international company. Long-term prospects and career opportunities available within a globally growing company. Attractive benefits package including pension and bonus.
Customer Support Specialist (part-time) in Livingston employer: Kurita Group
At Kurita, we pride ourselves on being an excellent employer, offering a supportive work culture that values integrity and collaboration. As a Customer Support Specialist in Livingston, you'll enjoy a part-time role with flexible hours, alongside a competitive benefits package that includes pension contributions and bonuses. With a commitment to employee growth and development, Kurita provides long-term career opportunities within a globally recognised company dedicated to innovation and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Specialist (part-time) in Livingston
✨Tip Number 1
Get to know the company! Research Kurita and its values, especially their commitment to ethical practices and innovation. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, make sure you can articulate your thoughts clearly. Role-play common customer scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage tasks and prioritise effectively, especially when it comes to processing orders and handling customer inquiries. Use examples from your past experiences to illustrate your points.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Kurita team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Support Specialist (part-time) in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Support Specialist role. Highlight any relevant experience in order processing or logistics, especially if you've used SAP Business One before.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your background makes you a great fit for our team at Kurita. Keep it professional but let your personality show!
Showcase Your Communication Skills:Since strong verbal and written communication skills are key for this role, make sure your application is clear and concise. Avoid jargon and keep your language straightforward to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Make sure you understand Kurita's business and the role of a Customer Support Specialist. Familiarise yourself with their technologies and how they impact water treatment and the paper industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your order processing and customer service skills. If you've used SAP Business One, be ready to discuss how you navigated it and any challenges you overcame. Real-life scenarios can make your experience more relatable.
✨Communication is Key
Since strong verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as professional and approachable.
✨Be Organised and Diligent
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you're proactive and serious about the role. Also, think about how you manage your time and tasks, as this will be important in a part-time position.
