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- Tasks: Process customer orders and manage shipments in a dynamic environment.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package and career growth opportunities.
- Other info: Part-time role with flexible afternoon hours, perfect for students.
- Why this job: Be part of an innovative team making a real difference in sustainability.
- Qualifications: Experience in order processing and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
Your tasks:
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Liaising with customers during the entire process.
- Management of customer digital platforms.
- Cooperation between internal group entities.
- Responsible for managing the department mailbox.
Our expectations:
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Strong verbal and written communication skills.
- Professional manner when dealing with internal and external customers via phone or email.
- You must be organised, reliable and diligent with a strong focus on accuracy.
- Excellent team player but have the ability to work using your own initiative.
- Able to understand and follow corporate company processes and procedures.
Your benefits:
- Collaboration in a leading international company.
- Long-term prospects and career opportunities available within a globally growing company.
- Attractive benefits package including pension and bonus.
Customer Support Specialist (part-time) in Leicester employer: Kurita Group
Contact Detail:
Kurita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist (part-time) in Leicester
✨Tip Number 1
Get to know the company! Research Kurita and its values, especially their commitment to ethical practices and innovation. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers and internal teams, make sure you can articulate your thoughts clearly. Role-play common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed orders or logistics. Being able to demonstrate your reliability and attention to detail will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Kurita team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Support Specialist (part-time) in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Support Specialist role. Highlight any relevant experience in order processing or logistics, especially if you've used SAP Business One before.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your customer service experience and how you can contribute to our commitment to fairness and transparency.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application is clear and professional. Use proper grammar and structure to demonstrate your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Make sure you understand Kurita's business and the role of a Customer Support Specialist. Familiarise yourself with their technologies and how they impact customer service. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your order processing or logistics experience. If you've used SAP Business One, be ready to discuss how you navigated it and any challenges you overcame. Real-life examples resonate well with interviewers.
✨Communication is Key
Since strong verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you successfully managed customer interactions, showcasing your professional manner.
✨Be Organised and Diligent
Demonstrate your organisational skills during the interview. Bring a notepad with questions and notes about the company. This shows you're diligent and serious about the opportunity. Plus, it’ll help you keep track of important points during the conversation.