At a Glance
- Tasks: Process customer orders and manage shipments in a dynamic environment.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package and career growth opportunities.
- Other info: Part-time role with flexible afternoon hours, perfect for students.
- Why this job: Be part of an innovative team making a real impact in sustainability.
- Qualifications: Experience in order processing and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
Your tasks:
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Liaising with customers during the entire process.
- Management of customer digital platforms.
- Cooperation between internal group entities.
- Responsible for managing the department mailbox.
Our expectations:
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Strong verbal and written communication skills.
- Professional manner when dealing with internal and external customers via phone or email.
- You must be organised, reliable and diligent with strong focus on accuracy.
- Excellent team player but have the ability to work using own initiative.
- Able to understand and follow corporate company processes and procedures.
Your benefits:
- Collaboration in a leading international company.
- Long-term prospects and career opportunities available within a globally growing company.
- Attractive benefits package including pension and bonus.
Customer Support Specialist (part-time) in Edinburgh employer: Kurita Group
At Kurita, we pride ourselves on being a leading international employer that values innovation and ethical practices. Our part-time Customer Support Specialist role in Livingston offers a supportive work culture with opportunities for professional growth within a globally expanding company. Enjoy an attractive benefits package, including pension and bonus, while contributing to our mission of resource-saving water management.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Specialist (part-time) in Edinburgh
✨Tip Number 1
Get to know the company! Research Kurita and its values. When you understand their commitment to innovation and customer service, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed tasks or projects in the past. This will demonstrate your reliability and diligence during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Kurita.
We think you need these skills to ace Customer Support Specialist (part-time) in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Specialist role. Highlight your experience in order processing and customer service, especially if you've worked with SAP Business One. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Livingston. Share specific examples of how you've excelled in similar roles and how you can contribute to our commitment to fairness and integrity.
Showcase Your Communication Skills:Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you're keen on joining our innovative team at Kurita. Don’t miss out on this opportunity!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Before the interview, make sure you understand Kurita's business and the role of a Customer Support Specialist. Familiarise yourself with their technologies and how they impact customer service. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in order processing or logistics. Prepare specific examples of how you've handled customer orders or resolved issues in the past. This will demonstrate your capability and give the interviewer confidence in your skills.
✨Communicate Clearly
Since strong verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as professional and approachable.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the specifics of the role. This not only shows your enthusiasm but also helps you gauge if Kurita is the right fit for you. Plus, it keeps the conversation flowing!
