At a Glance
- Tasks: Process customer orders and manage shipments using SAP Business One.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package, including pension and bonuses.
- Other info: Flexible part-time hours with long-term career growth opportunities.
- Why this job: Be part of a company committed to innovation and sustainability.
- Qualifications: Experience in order processing or logistics is preferred.
The predicted salary is between 12 - 15 € per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Management of customer digital platforms.
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Professional manner when dealing with internal and external customers via phone or email.
Long-term prospects and career opportunities available within a globally growing company. Attractive benefits package including pension and bonus.
Customer Service Advisor (Planning) - Part Time in Edinburgh employer: Kurita Group
At Kurita, we pride ourselves on being an excellent employer, offering a supportive work culture that values integrity and transparency. Our part-time Customer Service Advisor role in Livingston not only provides competitive benefits, including a pension and bonus, but also opens doors for long-term career growth within a globally recognised company committed to innovation and sustainability. Join us to be part of a team that prioritises employee development and ethical practices in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor (Planning) - Part Time in Edinburgh
✨Tip Number 1
Get to know the company! Research Kurita and its values, especially their commitment to ethical practices and innovation. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these during your interview to demonstrate your expertise.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might even give you tips that could help you stand out in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the Kurita team. Good luck!
We think you need these skills to ace Customer Service Advisor (Planning) - Part Time in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Service Advisor role. Highlight any relevant experience in order processing or logistics, especially if you've worked with SAP Business One before.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your background makes you a great fit for our team at Kurita. Keep it professional but let your personality show!
Showcase Your Communication Skills:Since you'll be dealing with customers via phone and email, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Before the interview, make sure you understand Kurita's business and its commitment to ethical practices. Familiarise yourself with their technologies for water treatment and how they operate in the paper and cellulose industry. This knowledge will show your genuine interest in the role and the company.
✨Showcase Your Experience
Be ready to discuss your previous experience in order processing or logistics. Prepare specific examples of how you've successfully managed customer orders or dealt with challenges in a manufacturing setting. Highlight any experience with SAP Business One, as this could give you an edge.
✨Communicate Professionally
Since the role involves dealing with customers via phone and email, practice your communication skills. Be clear, concise, and professional in your responses. You might even want to role-play common customer scenarios with a friend to build your confidence.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the company's future plans, or how they measure success in the Customer Service Advisor role. It shows you're engaged and thinking about how you can contribute.
