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- Tasks: Process customer orders and manage shipments in a dynamic environment.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package and career growth opportunities.
- Other info: Part-time role with flexible afternoon hours, perfect for students.
- Why this job: Be part of an innovative team making a real difference in sustainability.
- Qualifications: Experience in order processing and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
Your tasks:
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Liaising with customers during the entire process.
- Management of customer digital platforms.
- Cooperation between internal group entities.
- Responsible for managing the department mailbox.
Our expectations:
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Strong verbal and written communication skills.
- Professional manner when dealing with internal and external customers via phone or email.
- You must be organised, reliable and diligent with a strong focus on accuracy.
- Excellent team player but have the ability to work using your own initiative.
- Able to understand and follow corporate company processes and procedures.
Your benefits:
- Collaboration in a leading international company.
- Long-term prospects and career opportunities available within a globally growing company.
- Attractive benefits package including pension and bonus.
Locations
Customer Support Specialist (part-time) in Devon, Plymouth employer: Kurita Group
Contact Detail:
Kurita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Specialist (part-time) in Devon, Plymouth
✨Tip Number 1
Get to know the company inside out! Research Kurita's values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really want to join the Kurita team.
We think you need these skills to ace Customer Support Specialist (part-time) in Devon, Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Support Specialist role. Highlight any experience with order processing, logistics, or SAP Business One to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Livingston. Share specific examples of your customer service experience and how you handle challenges.
Showcase Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application is clear and professional. Double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Make sure you understand the basics of order processing and logistics, especially in a manufacturing context. Familiarise yourself with SAP Business One if you can; it’ll show that you’re proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to maintain professionalism and integrity.
✨Be Organised and Diligent
During the interview, highlight your organisational skills. You might want to mention specific tools or methods you use to stay organised, especially when managing multiple tasks like processing orders and liaising with customers.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. This shows your interest and helps you gauge if the company culture aligns with your values, especially regarding fairness and transparency, which are key to Kurita.