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- Tasks: Process customer orders and manage shipments using SAP Business One.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package, including pension and bonuses.
- Other info: Flexible part-time hours with long-term career growth opportunities.
- Why this job: Be part of a company committed to innovation and sustainability.
- Qualifications: Experience in order processing or logistics is preferred.
The predicted salary is between 12 - 15 £ per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water. We are committed to the highest ethical and social demands with a strong sense of fairness, transparency, integrity, safety and compatibility.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Management of customer digital platforms.
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Professional manner when dealing with internal and external customers via phone or email.
Long-term prospects and career opportunities available within a globally growing company. Attractive benefits package including pension and bonus.
Customer Service Advisor (Planning) - Part Time in Cheltenham employer: Kurita Group
Contact Detail:
Kurita Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (Planning) - Part Time in Cheltenham
✨Tip Number 1
Get to know the company! Research Kurita and its values. When you understand their commitment to fairness and innovation, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with customers, think of examples from your past experiences where you’ve gone above and beyond. We want to hear those stories!
✨Tip Number 3
Be ready for the tech side! Familiarise yourself with SAP Business One if you can. Even if you haven’t used it before, showing that you’re willing to learn will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor (Planning) - Part Time in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order processing and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. Share specific examples of how you've handled customer queries or managed logistics in the past.
Show Off Your SAP Skills: If you’ve got experience with SAP Business One, make sure to mention it! We love seeing candidates who are familiar with our systems, so highlight any relevant experience you have with this software.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Make sure you understand Kurita's business and the role of a Customer Service Advisor. Familiarise yourself with their technologies and how they impact water treatment and the paper industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your customer service skills and experience with order processing or logistics. If you've used SAP Business One, be ready to discuss how you navigated it and any challenges you overcame.
✨Practice Professional Communication
Since you'll be dealing with customers via phone and email, practice your communication skills. Think about how you would handle difficult customer situations and be prepared to demonstrate your professionalism and problem-solving abilities during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Kurita. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.