At a Glance
- Tasks: Process customer orders and manage shipments in a dynamic environment.
- Company: Join Kurita, a global leader in water treatment technologies.
- Benefits: Enjoy a competitive benefits package and career growth opportunities.
- Other info: Part-time role with flexible afternoon hours, perfect for students.
- Why this job: Be part of an innovative team making a real impact in sustainability.
- Qualifications: Experience in order processing and strong communication skills required.
The predicted salary is between 12 - 15 € per hour.
Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry. Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan. Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD. More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water.
We are hiring a Customer Support Specialist to join our team in Livingston. This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.
Your tasks:
- Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.
- Planning of shipments.
- Liaising with customers during the entire process.
- Management of customer digital platforms.
- Cooperation between internal group entities.
- Responsible for managing the department mailbox.
Our expectations:
- You have experience in order processing or logistics within a manufacturing setting preferably.
- Experience using SAP Business One would be advantageous.
- You have a proven track record of customer service experience.
- Strong verbal and written communication skills.
- Professional manner when dealing with internal and external customers via phone or email.
- You must be organised, reliable and diligent with strong focus on accuracy.
- Excellent team player but have the ability to work using own initiative.
- Able to understand and follow corporate company processes and procedures.
Your benefits:
- Collaboration in a leading international company.
- Long-term prospects and career opportunities available within a globally growing company.
- Attractive benefits package including pension and bonus.
Customer Support Specialist (part-time) in Bolton employer: Kurita Group
At Kurita, we pride ourselves on being a leading international employer that values innovation and ethical practices. Our part-time Customer Support Specialist role in Livingston offers a supportive work culture with opportunities for professional growth within a globally expanding company. Enjoy an attractive benefits package, including pension and bonus, while contributing to our mission of resource-saving water consumption.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Specialist (part-time) in Bolton
✨Tip Number 1
Get to know the company! Research Kurita and its values, especially their commitment to ethical practices. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, make sure you can articulate your thoughts clearly. Role-play common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed orders or logistics. This will demonstrate your reliability and attention to detail during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Kurita team right from the start.
We think you need these skills to ace Customer Support Specialist (part-time) in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Specialist role. Highlight your experience in order processing and customer service, especially if you've worked with SAP Business One before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Communication Skills:Since strong verbal and written communication skills are key for this position, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Kurita!
How to prepare for a job interview at Kurita Group
✨Know Your Stuff
Before the interview, make sure you understand Kurita's business and the role of a Customer Support Specialist. Familiarise yourself with their technologies and how they impact customer service. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous experience in order processing or logistics. Prepare specific examples that highlight your skills in using SAP Business One and managing customer interactions. This will demonstrate your capability to handle the tasks outlined in the job description.
✨Communication is Key
Since strong verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend to refine your responses, especially on how you would handle customer inquiries or issues.
✨Be Organised and Diligent
During the interview, convey your organisational skills and attention to detail. You might want to mention any tools or methods you use to stay organised, as this aligns with the expectations of being reliable and accurate in processing customer orders.
