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- Tasks: Engage customers, design luxury holidays, and manage the entire booking journey.
- Company: Join Travel Weekly's Employer of the Year 2024, known for its award-winning holidays and workplaces.
- Benefits: Enjoy comprehensive training, travel incentives, discounts, and annual overseas trips for top performers.
- Why this job: Be part of a passionate team, share your love for travel, and enjoy a fun, inclusive environment.
- Qualifications: Passion for travel, sales experience, and knowledge of long-haul destinations required.
- Other info: Flexible working hours with options for full-time or a 4-day week.
The predicted salary is between 28800 - 42000 £ per year.
Personal Travel Expert – Chichester
We Live and Love Travel…. Do you?
It’s not just our holidays that are award-winning. Our workplaces are too! Come and join Travel Weekly\’s Employer of the Year for 2024!
We are seeking an experienced Travel Consultant to join our store in Chichester. Full-time hours or a 4-day week can be considered.
Working in one of our beautiful stores offers a unique travel career experience—focused on how we treat our team and serve our customers. We call it the Kuoni Difference.
Join our team of enthusiastic, inspiring, and knowledgeable professionals and share your passion for travel. You will sell luxury holidays, add the Kuoni touch, and enjoy educational trips around the world.
We value personal growth, offering ongoing training, career progression, and a fun, inclusive work environment.
As a Personal Travel Expert, your personality, customer service skills, and destination knowledge will keep customers coming back. You will create and sell worldwide holidays, managing the customer journey from enquiry to post-travel follow-up.
What we are looking for:
- Passion and enthusiasm for travel, with experience of long-haul destinations
- Self-motivated and dedicated to building a loyal customer base
- Proven sales experience
- Knowledge of the travel industry and experience in designing tailor-made holidays
- Effective time management skills
- Adaptability in a dynamic, omni-channel environment
- Experience with booking systems or quick learner
- Retail hours experience; store open 7 days a week, with shifts including evenings and weekends. Typically, one full weekend off per month, plus an additional weekend day. Store hours: Monday to Saturday 9am – 5:30pm, closed on Sunday.
A typical day:
Engage customers with travel conversations over drinks or tea, inspire them with holiday designs, and ensure a seamless booking experience. Act as a customer’s concierge, providing exceptional service before, during, and after their trip. Work towards sales targets and build relationships with brands and suppliers.
Benefits include:
- Comprehensive training and career development
- Opportunities to grow your own VIP customer base
- Participation in events and social media responsibilities
- Promotion opportunities within the company
- Annual overseas trips for top performers
- Travel incentives, discounts, and rewards
- Wellbeing initiatives and community involvement
Job security:
Supported by DERTOUR UK and REWE, ensuring stability and growth opportunities.
Follow us on Instagram: @workatkuoniuk for more insights.
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Personal Travel Expert - Chichester employer: Kuoni
Contact Detail:
Kuoni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Travel Expert - Chichester
✨Tip Number 1
Show your passion for travel in every interaction. When networking or speaking with current employees, share your travel experiences and how they’ve shaped your understanding of customer needs. This will demonstrate your enthusiasm and align with the company’s values.
✨Tip Number 2
Familiarise yourself with the latest trends in luxury travel and tailor-made holidays. Being knowledgeable about popular destinations and unique experiences can set you apart during interviews and discussions with potential colleagues.
✨Tip Number 3
Engage with the company on social media, especially their Instagram. Comment on posts, share your thoughts on their travel offerings, and connect with their team members. This shows your genuine interest and can help you stand out.
✨Tip Number 4
Prepare to discuss your sales experience in detail. Think of specific examples where you exceeded targets or built strong customer relationships. This will highlight your ability to contribute to their sales goals and customer loyalty.
We think you need these skills to ace Personal Travel Expert - Chichester
Some tips for your application 🫡
Show Your Passion for Travel: In your application, make sure to express your enthusiasm for travel. Share personal experiences or destinations that have inspired you, as this will resonate with the company's values and culture.
Highlight Relevant Experience: Detail your previous roles in the travel industry, especially any experience with long-haul destinations or luxury holidays. Use specific examples to demonstrate your sales achievements and customer service skills.
Tailor Your CV: Customise your CV to reflect the skills and experiences mentioned in the job description. Emphasise your adaptability, time management, and knowledge of booking systems to align with what they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Discuss why you want to work for this company specifically and how you can contribute to their team and customer experience.
How to prepare for a job interview at Kuoni
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of different destinations. This will demonstrate your genuine interest in the role and align with the company's values.
✨Highlight Your Sales Experience
Prepare to discuss your previous sales achievements and how you built a loyal customer base. Use specific examples to illustrate your success in meeting sales targets, as this is crucial for the Personal Travel Expert position.
✨Demonstrate Customer Service Skills
Be ready to showcase your customer service skills by discussing how you've handled challenging situations in the past. Emphasise your ability to create memorable experiences for customers, as this aligns with the Kuoni Difference.
✨Familiarise Yourself with Booking Systems
If you have experience with booking systems, mention it during the interview. If not, express your willingness to learn quickly. Being adaptable in a dynamic environment is key, so show that you're ready to embrace new tools and processes.