At a Glance
- Tasks: Create unique travel products and experiences that excite customers and drive sales.
- Company: Join Kuoni Tumlare, a leading Destination Management Company with a fun and collaborative culture.
- Benefits: Enjoy flexible working, learning opportunities, and a supportive environment with a bonus scheme.
- Other info: Opportunity for career progression and to work in an international environment.
- Why this job: Make an impact in the dynamic travel industry while developing your skills and creativity.
- Qualifications: 3-5 years in product development or project management in travel; strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About Kuoni Tumlare
Kuoni Tumlare is a Destination Management Company, part of JTB Group who deliver travel solutions and experiences that create value for our Partners and Society. We’re a fun group, we value our employees’ contributions and opinions, and strive to develop talent internally. The travel industry is dynamic, exciting, and adaptable with many interesting opportunities to explore.
About the Role
Candidates must be able to commute to the office in Aldgate, London 2 days a week (Tuesday and Wednesday). The Product Development Manager is responsible for planning and developing unique and innovative travel products, experiences and services, that meet customer needs, support sales growth, and deliver sustainable profitability. The role works cross-functionally and with external partners to ensure high-quality, competitive, and innovative travel offerings.
Key Activities – Product Development Manager – UK, Ireland and Benelux Destinations
- Develop and manage a unique, exclusive and innovative portfolio of travel products and services (e.g. tours, packages, experiences, services) aligned with company strategy and target markets for both FIT and groups visiting UK, Ireland and Benelux Destinations.
- Identify growth opportunities based on destination trends, customer segments, seasonality, and sales performance.
- Define product concepts, positioning, and value propositions that differentiate the offering in competitive travel markets.
- Drive innovation in travel products, including new destinations, themes, experiences and multiday packages.
- Explore digital enhancements, sustainability initiatives, and evolving travel trends.
- Contribute to long-term product roadmap and future business growth initiatives.
- Analyse customer needs, booking behavior, feedback, and market trends to inform product development and improvement.
- Monitor competitor products, pricing, itineraries, and service levels to maintain market competitiveness.
- Incorporate insights from sales teams, overseas offices, and partners into product design.
- Lead the development and sourcing of new innovative, exclusive and unique travel products, itineraries, and service concepts from idea to launch.
- Design end-to-end customer journeys, ensuring a seamless experience from booking through travel completion.
- Define product specifications including itinerary structure, inclusions, service levels, pricing logic, and operational requirements.
- Work closely with suppliers and partners such as transport providers, restaurant, attractions, guides and special venues.
- Support contract negotiations in collaboration with procurement team to ensure quality, cost efficiency, and reliability.
- Ensure supplier capabilities align with product promises and brand standards.
- Collaborate with sales, marketing, operations, digital, and finance teams to ensure product feasibility and commercial success.
- Align product development timelines with sales cycles, campaigns, and peak seasons.
- Develop pricing structures that balance customer value, competitiveness, and profitability.
- Monitor cost structures, margins, and financial performance of products throughout their lifecycle.
- Propose improvements or corrective actions for underperforming products.
- Coordinate product launches including internal briefings, sales tools, and marketing content.
- Support marketing and sales teams with product training, key selling points, and FAQs.
- Ensure accurate and compelling product information across all channels (brochures, websites, systems).
- Ensure travel products comply with relevant regulations, safety standards, and company policies.
- Work with operations teams to manage service quality, customer satisfaction, and risk mitigation.
- Address issues arising during operation and implement preventive improvements.
To Succeed in the Role, You Should Have
- Minimum 3-5 years in product Development, Account Management, or Project Management in the travel industries and/or DMC.
- Strong commercial mindset with the ability to develop profitable, customer-focused travel products.
- Solid understanding of the travel and tourism industry, including destinations, suppliers, and customer journeys.
- Experience in end-to-end product development, from concept to launch and review.
- Creative approach to design, create and execute new travel products.
- Ability to work effectively with cross-functional teams and external partners (e.g. suppliers, DMCs, hotels).
- Strong analytical skills to evaluate sales performance, margins, and customer feedback.
- Customer‑centric approach with a focus on service quality and continuous improvement.
- Clear communication skills to support sales, marketing, and operational teams.
- Well organized, proactive, and comfortable working in a fast‑paced, changing environment.
- Relevant experience in travel, tourism, hospitality, or service‑based product roles.
- Knowledge of the UK, Ireland or Benelux destinations an advantage.
We Are Looking for a Person With
- Ability to work under pressure and work independently.
- Motivated and a team player with a pro‑active attitude.
- Creativity.
- Excellent communication and organizational skills.
- Delivering results.
- Attention to detail.
- Collaborating.
- Analyzing and improving.
- Navigating change.
- Willingness to travel (20‑30%) for client meetings and event execution.
What We Offer
- Global Brand: Opportunity to work in an international environment.
- Stability: 100 years at the top of our field and still pushing into new territory.
- Progression: We reward high performers and look to promote key talent internally.
- Learning and Development opportunities for growth and Upskilling.
- A supportive management culture and autonomous working environment.
- Company wide bonus scheme.
- Dedicated employee engagement activities.
- Flexible & hybrid working.
- Annual awards and recognition for high performers.
- Friendly and collaborative work environment.
Product Development Manager in London employer: Kuoni Tumlare
At Kuoni Tumlare, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture that values employee contributions and fosters internal talent development. Located in the heart of Aldgate, London, our team enjoys flexible hybrid working arrangements, comprehensive learning opportunities, and a supportive management culture, all while being part of a global brand with over 100 years of industry excellence. Join us to create innovative travel experiences and grow your career in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Development Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Product Development Manager role.
✨Tip Number 2
Show off your creativity! When you get the chance to chat with potential employers, share your innovative ideas for travel products. They want to see how you think outside the box and can contribute to their unique offerings.
✨Tip Number 3
Be prepared for interviews by researching Kuoni Tumlare and their product portfolio. Understand their market and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the exciting world of travel.
We think you need these skills to ace Product Development Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Development Manager role. Highlight your experience in product development and how it aligns with our mission at Kuoni Tumlare. We want to see how you can bring unique travel products to life!
Showcase Your Creativity:This role is all about innovation, so don’t hold back! Share examples of creative travel products or experiences you've developed in the past. We love seeing fresh ideas that could enhance our offerings and make a real impact.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate well-organised applications that are easy to read and understand.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Kuoni Tumlare!
How to prepare for a job interview at Kuoni Tumlare
✨Know Your Products
Before the interview, dive deep into Kuoni Tumlare's travel products and services. Familiarise yourself with their unique offerings and think about how you can contribute to their portfolio. This shows your genuine interest and helps you discuss how your experience aligns with their needs.
✨Showcase Your Creativity
As a Product Development Manager, creativity is key! Prepare examples of innovative travel products or experiences you've developed in the past. Be ready to discuss how you approached these projects and the impact they had on customer satisfaction and sales growth.
✨Understand the Market
Research current trends in the travel industry, especially for the UK, Ireland, and Benelux destinations. Be prepared to discuss how these trends could influence product development at Kuoni Tumlare. This will demonstrate your analytical skills and commercial mindset.
✨Prepare for Collaboration Questions
Since the role involves working cross-functionally, think of examples where you've successfully collaborated with different teams or external partners. Highlight your communication skills and how you ensure everyone is aligned towards a common goal.
