At a Glance
- Tasks: Greet patients, book appointments, and liaise with healthcare teams.
- Company: Join Wirral Community Health & Care NHS Foundation Trust, dedicated to community health.
- Benefits: Competitive salary, part-time hours, and a supportive team environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Make a difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: 3 GCSEs or equivalent and 12 months of public-facing experience.
The predicted salary is between 19500 - 26000 £ per year.
This post is based on our reception with shifts at St Catherine's Health Centre and Victoria Central in Wallasey. The post holder will be greeting patients, booking appointments and liaising with internal and external agencies.
Main purpose of this role is to be based on reception and to greet and book in patients when they come in for an appointment. Answer calls, book appointments and work closely with our clinical team.
Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi‑disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff. WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.
Details
- Date posted: 16 February 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £24,465 a year pro rata
- Contract: Permanent
- Working pattern: Part‑time
- Reference number: 844-7697653
- Job locations / Contact: Gemini Centre, St Catherines Health Centre, Church Road, Birkenhead, CH42 0LQ
Person Specification
Essential Qualifications and professional training
- 3 GCSEs or equivalent
- ECDL or equivalent
Experience and knowledge
- 12 months experience of dealing with the public
Desirable
- NHS experience
- Administration experience
Skills and attributes
- Computer skills
- Experience of Microsoft Office
- Customer Care skills
- Good organisation skills
- Good time management
- Excellent communication skills and ability to deal with public in a non‑judgemental manner
Personal Qualities
- Ability to work well in a team
- Prioritising workloads to meet deadlines
- Will need to work flexible hours
- Willingness to work across all sites
- Excellent understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Wirral Community Health and Care NHS Foundation Trust
Gemini Centre, St Catherines Health Centre, Church Road, Birkenhead, CH42 0LQ
Website: https://www.wchc.nhs.uk/
Sexual Health Receptionist in Birkenhead employer: Kumu Wellness
At Wirral Community Health & Care NHS Foundation Trust, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member is valued. Our commitment to employee growth is evident through ongoing training opportunities and a culture that encourages collaboration among dedicated professionals, all while providing vital health services to the community in Wallasey. Join us to make a meaningful impact in healthcare while enjoying the benefits of a flexible working pattern and a strong sense of purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Sexual Health Receptionist in Birkenhead
✨Tip Number 1
Get to know the organisation! Research Wirral Community Health & Care NHS Foundation Trust and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sexual Health Receptionist, you'll be dealing with patients and liaising with various agencies. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local health events. Building relationships can give you insider knowledge about the role and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Wirral Community Health & Care NHS Foundation Trust site. This not only ensures your application is seen but also shows your commitment to the role and the organisation.
We think you need these skills to ace Sexual Health Receptionist in Birkenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience dealing with the public and any relevant admin skills. We want to see how your background fits with the role of a Sexual Health Receptionist, so don’t hold back on showcasing your customer care abilities!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in community health and how your skills align with our values at Wirral Community Health & Care NHS Foundation Trust. Keep it friendly and professional!
Show Off Your Communication Skills:Since you'll be greeting patients and liaising with various agencies, it's crucial to demonstrate your excellent communication skills. Whether it’s in your CV or cover letter, let us know how you handle conversations and manage different situations with ease.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Kumu Wellness
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sexual Health Receptionist. Familiarise yourself with the tasks like greeting patients, booking appointments, and liaising with agencies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role involves dealing with the public, it's crucial to demonstrate your excellent communication skills. Prepare examples from your past experiences where you've effectively communicated with patients or clients, especially in sensitive situations. This will highlight your ability to handle the diverse needs of patients.
✨Emphasise Your Organisational Skills
Being organised is key in a reception role. Think of specific instances where you've successfully managed multiple tasks or prioritised workloads. Share these examples during your interview to illustrate how you can keep things running smoothly at the health centre.
✨Understand Confidentiality
Given the nature of the role, understanding confidentiality is paramount. Brush up on the principles of patient confidentiality and be ready to discuss how you would handle sensitive information. This shows that you take privacy seriously and are prepared for the responsibilities of the position.
