At a Glance
- Tasks: Provide a warm reception, manage communications, and support student enrolment.
- Company: Join Kumon, a global leader in education, dedicated to unlocking every child's potential.
- Benefits: Enjoy competitive salary, annual reviews, free tuition for your kids, and retail discounts.
- Why this job: Make a real difference in children's lives while developing your own skills in a supportive environment.
- Qualifications: Must have administrative experience and strong communication skills; GCSEs in Maths and English required.
- Other info: Flexible working hours with extensive training and career growth opportunities.
The predicted salary is between 23000 - 23000 £ per year.
Kumon develops every child’s potential, offering maths and English study programmes to more than four million students worldwide. This centre is the central hub for Kumon instruction learning and development for all Kumon associates and new Instructors.
Key responsibilities of this role will include:
- Providing a professional reception service for the centre.
- Welcoming parents and taking messages.
- Communicating with Kumon parents regarding issues such as absences, discontinuance, and payments.
- Maintaining positive relationships with Kumon parents.
- Student sign in and sign out, including parent pick-up responsibility.
- New student form collection.
- Simple enrolment explanation.
- Carrying out other general administration duties.
Key skills and experience required for this role are:
- Proven track record in administrative roles.
- Proficient with the full range of Microsoft Office packages including but not limited to Word, Excel, PowerPoint, and Outlook.
- Excellent telephone manner.
- Team player, but ability to work on own initiative.
- Ability to work on multiple tasks.
- Good communication skills.
- Ability to prioritise and manage own workload amid conflicting demands and busy work periods.
- Professional manner, enthusiasm and positive attitude.
- Exceptional attention to detail.
- Flexible approach to working hours.
- Positive and caring interest in children and their capabilities.
- Must have Grade B in Maths and English GCSE (or equivalent).
Associates at Kumon share a passion for education, and the desire to help children achieve their full potential. No matter what your role is, you will make a real difference in developing students' abilities and will help you to achieve your full potential too.
Recruitment:
- Stage 1 - Telephone Meeting with Recruitment Coordinator
- Stage 2 - Orientation Meeting; including proficiency tests in Maths, English, and Aptitude
- Stage 3 - Competency-based interview
Working hours: 35 hours per week
Tuesdays 11:00 - 19:30
Thursdays 11:00 - 17:30
Fridays 11:00 - 19:30
Saturdays 8:30-16:30
Benefits:
- Annual salary reviews
- Extensive training opportunities throughout your career
- Free Kumon Tuition for your children
- Hundreds of retail discounts
- Company Pension
Fill out your details and they will be sent to our recruitment team.
Centre Receptionist/Administrator in Ealing employer: Kumon Educational Uk Co Ltd
Contact Detail:
Kumon Educational Uk Co Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Receptionist/Administrator in Ealing
✨Tip Number 1
First things first, make sure you know the Kumon vibe! Familiarise yourself with their mission and values. When you chat with them, show that you’re not just another candidate but someone who genuinely cares about helping kids reach their potential.
✨Tip Number 2
Practice your phone skills! Since the role involves a lot of communication, get comfy with how you present yourself over the phone. A friendly tone and clear speech can make a world of difference during that initial call.
✨Tip Number 3
Be ready to showcase your admin skills! Think of examples from your past roles where you juggled multiple tasks or solved problems. This will help you stand out during the competency-based interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kumon family. Let’s get you that job!
We think you need these skills to ace Centre Receptionist/Administrator in Ealing
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for education shine through! We want to see that you genuinely care about helping children reach their potential. A positive attitude can really make your application stand out.
Tailor Your CV: Make sure to customise your CV to highlight your administrative experience and skills relevant to the Centre Receptionist role. We’re looking for someone who can juggle multiple tasks, so showcase your ability to manage workloads effectively!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kumon Educational Uk Co Ltd
✨Know Your Stuff
Familiarise yourself with Kumon's mission and values. Understand their approach to education and how they support children's learning. This will help you connect your answers to their goals during the interview.
✨Show Off Your Admin Skills
Be ready to discuss your previous administrative experience. Highlight specific examples where you've successfully managed multiple tasks or maintained attention to detail, as these are crucial for the Centre Receptionist role.
✨Practice Your Communication
Since you'll be interacting with parents and students, practice your telephone manner and face-to-face communication. Role-play common scenarios you might encounter, like explaining enrolment processes or addressing parent concerns.
✨Demonstrate Your Passion for Education
Share your enthusiasm for helping children reach their potential. Talk about any relevant experiences or volunteer work that showcases your positive attitude and caring interest in children's development.