At a Glance
- Tasks: Drive transformation programmes using ServiceNow and AI for global enterprises.
- Company: Join Kumoco, a values-driven tech company embracing diversity.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role in a fast-paced environment with a focus on innovation.
- Why this job: Be at the forefront of AI-led change and make a real impact.
- Qualifications: Experience in business analysis, preferably with ServiceNow, and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
As a ServiceNow Business Analyst at Kumoco, you will work on large-scale ServiceNow transformation programmes for global enterprises. This is a key, customer-centric role: conceptualising technology and process change that delivers real outcomes, accelerated by SnowCoder, our AI for ServiceNow.
Key responsibilities:
- Manage and define business requirements for ServiceNow and AI initiatives.
- Guide and define the processes behind digital and AI-led change on the ServiceNow AI Platform.
- Write clear, well-formed user stories that survive contact with delivery - enabling shift-left, full-scope go-lives.
- Partner with stakeholders, developers and project managers to deliver a great experience for clients and their users.
- Help clients adopt Now Assist, AI agents and SnowCoder where they add the most value.
What we're looking for:
- Business analysis experience on enterprise software programmes - ServiceNow experience strongly preferred.
- Excellent requirements, process mapping and stakeholder management skills.
- Comfort working on complex, fast-moving, customer-facing programmes.
- Interest in AI and how it reshapes enterprise delivery.
Kumoco is committed to a values-driven, culturally diverse community and welcomes applications from all backgrounds.
ServiceNow Business Analyst in London employer: Kumoco Ltd
Kumoco is an exceptional employer that fosters a values-driven and culturally diverse community, making it an ideal place for professionals seeking meaningful work in the tech industry. As a ServiceNow Business Analyst, you will benefit from a collaborative work culture that prioritises employee growth through innovative projects and cutting-edge AI technology, all while working on large-scale transformation programmes for global enterprises. With a commitment to inclusivity and professional development, Kumoco offers a unique opportunity to thrive in a dynamic environment that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Business Analyst in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Kumoco Ltd!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace ServiceNow Business Analyst in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Kumoco Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Kumoco Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Kumoco Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
