At a Glance
- Tasks: Connect customers with their perfect rug and provide excellent service.
- Company: Join the largest independent rug retailer in the UK and Ireland.
- Benefits: Generous salary, pension scheme, huge staff discounts, and fun social activities.
- Other info: Flexible hours with opportunities for growth in a welcoming workplace.
- Why this job: Be part of a vibrant team and enhance customer experiences in a stylish environment.
- Qualifications: Customer service experience and a passion for homewares and trends.
The predicted salary is between 10 - 12 £ per hour.
Are you an interior enthusiast and would you like to be part of an exciting journey as we embark on significant growth, one comfy step at a time? We are super pleased to meet you if you think you have what it takes to be part of something fun and new. We are the largest independent rug retailer in the UK and Ireland and we have a fantastic opportunity for you to join our team!
The Role: We are hiring several Retail Sales Associates on varying contracts: an 8-hour, a 12-hour, and a 20-hour to help connect our customers with their perfect rug. If you enjoy coming to work to have fun, love providing excellent customer service and have a passion for all things interiors, we want to hear from you!
So what will you be doing at Kukoon:
- Be an inspirational, helpful and informed role model, giving genuine interior advice to our growing customer database.
- Providing the best customer service and interior product knowledge. This can be in person, over the phone or via email.
- Achieving exceptional visual delivery that reflects the Kukoon brand, to help take our customers on an interior journey and enhance their overall in-store experience.
- Help to maintain accurate inventory by adhering to all policies and procedures.
- Working with an A+ team to smash sales targets and increase customer footfall.
- Opening and closing of the store (Due to key holding duties candidates should be over 18).
To join our vibrant and growing business…
- You will have some customer service experience in a similar role, dealing with customers in a retail environment.
- A genuine interest in fashion, homewares and trends - after all that's what we do best!
- Selling rugs can be so rewarding.
- A drive to continually improve processes and customer experiences - we love our customers, can you tell?
- A basic knowledge of an inventory and point of sale till system.
- A positive attitude where you demonstrate pride in your work and have the energy to match.
What you’ll get in return:
- A generous salary and pension scheme enrollment.
- Free Parking.
- Joining the UK’s top online interior company, with aspirations to be the name you think of when you think of rugs!
- Annual leave that increases with length of service.
- Generous staff discount - and we mean HUGE!
- Great culture and fun social activities through our Kukoon Connects Club.
This role requires flexibility during the week, as well as weekends. The ideal candidate will be available to work mid week and weekend shifts. Store opening hours are: Monday - Wednesday 10:00 - 18:00, Thursday & Friday 10:00 - 21:00, Saturday 09:00 - 18:00, Sunday 13:00 - 18:00.
We are Kukooners. At Kukoon, we’re all about creating a workplace where everyone feels welcome and valued. We know that diverse teams bring fresh ideas, different perspectives, and better results. No matter your background or story, we’d love to hear from you. If there’s anything you need during the application process, just let us know.
Retail Sales Associate in Banbridge employer: KukoonRugs.com VAT Reg No
At Kukoon, we pride ourselves on being the largest independent rug retailer in the UK and Ireland, offering a vibrant work culture that celebrates creativity and teamwork. Our new store at The Boulevard, Banbridge, provides an exciting opportunity for Retail Sales Associates to thrive in a supportive environment with generous benefits, including a competitive salary, staff discounts, and opportunities for personal growth through our Kukoon Connects Club. Join us to be part of a fun and dynamic team where your passion for interiors can shine and make a real impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate in Banbridge
✨Tip Number 1
Get to know the company! Before your interview, dive into Kukoon's vibe and values. Familiarise yourself with their products, especially rugs, and think about how you can connect with customers through your passion for interiors.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, role-play with a friend or family member. Show off your ability to provide genuine advice and create a fun shopping experience that reflects Kukoon's culture.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects your personal style but also aligns with the interior aesthetic of Kukoon. This shows you understand the brand and are ready to represent it.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them of your enthusiasm and fit for the Retail Sales Associate role at Kukoon.
We think you need these skills to ace Retail Sales Associate in Banbridge
Some tips for your application 🫡
Show Your Passion for Interiors:When you're writing your application, let your love for all things interiors shine through! Share any personal experiences or interests that relate to homewares and trends. We want to see that you’re genuinely excited about the role!
Highlight Your Customer Service Skills:Make sure to mention any previous customer service experience you have. We’re looking for someone who can connect with our customers and provide top-notch service, so give us examples of how you've done this in the past!
Be Yourself!:We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective, we want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and consider you for the exciting journey ahead with Kukoon!
How to prepare for a job interview at KukoonRugs.com VAT Reg No
✨Know Your Rugs
Before the interview, brush up on your knowledge of different types of rugs and their styles. Familiarise yourself with the latest trends in home decor, as this will help you connect with customers and show your passion for interiors.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience.
✨Be Ready to Role Play
Expect some role-playing scenarios during the interview. Practice how you would approach a customer looking for a rug. Show your enthusiasm and willingness to help them find the perfect match, as this is key to the Retail Sales Associate role.
✨Embrace the Kukoon Culture
Research Kukoon’s values and culture. Be prepared to discuss why you want to be part of their team and how you can contribute to their fun and vibrant atmosphere. Showing that you align with their mission will set you apart from other candidates.
