At a Glance
- Tasks: Connect customers with their perfect rug and provide excellent service.
- Company: Join the largest independent rug retailer in the UK and Ireland.
- Benefits: Generous salary, staff discounts, free parking, and fun social activities.
- Other info: Flexible hours with opportunities for additional shifts and career growth.
- Why this job: Be part of a vibrant team and enhance customers' interior journeys.
- Qualifications: Customer service experience and a passion for homewares and trends.
The predicted salary is between 11 - 16 £ per hour.
Are you an interior enthusiast and would you like to be part of an exciting journey as we embark on significant growth, one comfy step at a time? We are super pleased to meet you if you think you have what it takes to be part of something fun and new. We are the largest independent rug retailer in the UK and Ireland and we have a fantastic opportunity for you to join our team.
The Role: Kukoon is seeking a 12-hour Permanent Retail Sales Associate to help connect our customers with their perfect rug. We want to hear from you if you enjoy coming to work to have fun, love providing excellent customer service and have a passion for all things interiors. The ideal candidate will be available to work mid week and weekend shifts.
What will you be doing at Kukoon:
- Be an inspirational, helpful and informed role model, giving genuine interior advice to our growing customer database.
- Providing the best customer service and interior product knowledge. This can be in person, over the phone or via email.
- Achieving exceptional visual delivery that reflects the Kukoon brand, to help take our customers on an interior journey and enhance their overall in-store experience.
- Help to maintain accurate inventory by adhering to all policies and procedures.
- Working with an A+ team to smash sales targets and increase customer footfall.
- Opening and closing of the store (Due to key holding duties candidates should be over 18).
To join our vibrant and growing business…
- You will have some customer service experience in a similar role, dealing with customers in a retail environment.
- A genuine interest in fashion, homewares and trends - after all that's what we do best.
- A drive to continually improve processes and customer experiences - we love our customers, can you tell?
- A basic knowledge of an inventory and point of sale till system.
- A positive attitude where you demonstrate pride in your work and have the energy to match.
What do we offer?
- A generous salary and pension scheme enrollment.
- Free Parking.
- Joining the UK's top online interior company, with aspirations to be the name you think of when you think of rugs.
- Annual leave that increases with length of service.
- Generous staff discount - and we mean HUGE.
- Great culture and fun social activities through our Kukoon Connects Club.
This role requires flexibility across the week including weekends. The ideal candidate will be available to work mid week and weekend shifts. N.B. This is a 12-hour contract, with potential availability for additional working hours. Store opening hours are: Monday - Saturday 09:30 - 17:30, Sunday 13:00 - 17:00.
We are Kukooners. At Kukoon, we're all about creating a workplace where everyone feels welcome and valued. We know that diverse teams bring fresh ideas, different perspectives, and better results. No matter your background or story, we'd love to hear from you. If there's anything you need during the application process, just let us know.
Retail Sales Associate employer: Kukoon Rugs
Kukoon is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about interiors and customer service. As the largest independent rug retailer in the UK and Ireland, we offer competitive salaries, generous staff discounts, and opportunities for personal growth within our expanding team. Join us at our flagship store in Belfast, where you'll enjoy a supportive environment, fun social activities, and the chance to be part of a dynamic journey in the world of home decor.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Kukoon's website and social media. Familiarise yourself with their products, values, and culture so you can show off your passion for interiors and customer service.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Think about how you can relate your past experiences to the Retail Sales Associate role and highlight your customer service skills.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects your personal style but also aligns with Kukoon's vibe. Show them you understand the importance of aesthetics in retail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Show Your Passion for Interiors:When you're writing your application, let your love for all things interiors shine through! Share any personal experiences or interests that relate to homewares and trends, as this will show us you’re genuinely excited about the role.
Highlight Your Customer Service Skills:We want to know how you've provided excellent customer service in the past. Use specific examples from your previous roles to demonstrate your ability to connect with customers and enhance their shopping experience.
Be Yourself!:Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits into our fun and vibrant culture, so a bit of your unique flair can go a long way!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Kukoon!
How to prepare for a job interview at Kukoon Rugs
✨Know Your Rugs
Before the interview, brush up on your knowledge of different types of rugs and their styles. Being able to discuss various materials, patterns, and trends will show your passion for interiors and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer, as this is crucial for a Retail Sales Associate role at Kukoon.
✨Be Ready to Discuss Teamwork
Since you'll be working with an A+ team, come prepared to talk about your experience in collaborative environments. Share specific instances where you contributed to a team goal or helped a colleague, highlighting your positive attitude and energy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, upcoming projects, or how they envision the role evolving. This shows your genuine interest in being part of the Kukoon family and helps you gauge if it’s the right fit for you.
