At a Glance
- Tasks: Connect customers with their perfect rug and provide excellent service.
- Company: Join the largest independent rug retailer in the UK and Ireland.
- Benefits: Generous salary, pension scheme, free parking, and huge staff discounts.
- Other info: Flexible hours with opportunities for social activities and career growth.
- Why this job: Be part of a fun team and enhance customer experiences in a vibrant environment.
- Qualifications: Customer service experience and a passion for interiors are essential.
The predicted salary is between 20000 - 25000 £ per year.
Are you an interior enthusiast and would you like to be part of an exciting journey as we embark on significant growth, one comfy step at a time? We are super pleased to meet you if you think you have what it takes to be part of something fun and new. We are the largest independent rug retailer in the UK and Ireland and we have a fantastic opportunity for you to join our team!
We are looking for new Retail Sales Associates in our brand new store at The Boulevard, Banbridge.
The Role:
We are hiring several Retail Sales Associates on varying contracts: an 8-hour, a 12-hour, and a 20-hour to help connect our customers with their perfect rug. If you enjoy coming to work to have fun, love providing excellent customer service and have a passion for all things interiors, we want to hear from you!
So what will you be doing at Kukoon:
- Be an inspirational, helpful and informed role model, giving genuine interior advice to our growing customer database.
- Providing the best customer service and interior product knowledge. This can be in person, over the phone or via email.
- Achieving exceptional visual delivery that reflects the Kukoon brand, to help take our customers on an interior journey and enhance their overall in-store experience.
- Help to maintain accurate inventory by adhering to all policies and procedures.
- Working with an A+ team to smash sales targets and increase customer footfall.
- Opening and closing of the store (Due to key holding duties candidates should be over 18).
To join our vibrant and growing business…
- You will have some customer service experience in a similar role, dealing with customers in a retail environment.
- A genuine interest in fashion, homewares and trends - after all that's what we do best!
- Selling rugs can be so rewarding.
- A drive to continually improve processes and customer experiences - we love our customers, can you tell?
- A basic knowledge of an inventory and point of sale till system.
- A positive attitude where you demonstrate pride in your work and have the energy to match.
What you’ll get in return:
- A generous salary and pension scheme enrollment.
- Free Parking.
- Joining the UK’s top online interior company, with aspirations to be the name you think of when you think of rugs!
- Annual leave that increases with length of service.
- Generous staff discount - and we mean HUGE!
- Great culture and fun social activities through our Kukoon Connects Club.
This role requires flexibility during the week, as well as weekends. The ideal candidate will be available to work mid week and weekend shifts.
Store opening hours are:
- Monday - Wednesday 10:00 - 18:00
- Thursday & Friday 10:00 - 21:00
- Saturday 09:00 - 18:00
- Sunday 13:00 - 18:00
We are Kukooners. At Kukoon, we’re all about creating a workplace where everyone feels welcome and valued. We know that diverse teams bring fresh ideas, different perspectives, and better results. No matter your background or story, we’d love to hear from you. If there’s anything you need during the application process, just let us know.
Retail Sales Associate in Banbridge employer: Kukoon Rugs
Kukoon is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about interiors and customer service. With generous benefits including a competitive salary, pension scheme, and substantial staff discounts, employees are encouraged to grow within the company while enjoying fun social activities through the Kukoon Connects Club. Join us at our new store in The Boulevard, Banbridge, where you can be part of a dynamic team dedicated to transforming customers' homes, all while having a great time at work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate in Banbridge
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Kukoon. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about connecting with customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your passion for interiors! Whether it's through your personal style or knowledge of trends, let your enthusiasm shine. Bring along any ideas you have for enhancing the store experience – we love fresh perspectives!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our vibrant team at Kukoon. We can’t wait to see what you bring to the table!
We think you need these skills to ace Retail Sales Associate in Banbridge
Some tips for your application 🫡
Show Your Passion for Interiors:When you're writing your application, let your love for all things interiors shine through! Share any personal experiences or interests that relate to homewares and trends. We want to see that you’re genuinely excited about joining our team!
Highlight Your Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We’re looking for someone who can connect with our customers and provide top-notch service, so share examples of how you've done this in the past!
Be Authentic and Fun:We’re all about having fun at Kukoon, so don’t be afraid to let your personality shine in your application! Use a friendly tone and show us that you’re not just another candidate, but someone who would fit right into our vibrant culture.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on board for this exciting journey with us!
How to prepare for a job interview at Kukoon Rugs
✨Know Your Rugs
Before the interview, brush up on your knowledge of different types of rugs and their styles. Being able to discuss various materials, patterns, and trends will show your passion for interiors and impress the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with customers, which is key for this role.
✨Be Ready to Discuss Teamwork
Since you'll be working with a team to smash sales targets, think of times when you collaborated successfully with others. Highlight your positive attitude and how you contribute to a fun work environment, as this aligns with Kukoon's culture.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or what success looks like in this role. This shows your genuine interest in being part of the Kukoon team and helps you assess if it's the right fit for you.
