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- Tasks: Support customers and prepare sales proposals to enhance their experience.
- Company: Join KUKA, a leader in innovative technology solutions.
- Benefits: Enjoy private medical insurance and a focus on your growth.
- Other info: Flexible hours and a supportive work environment for your career development.
- Why this job: Make a difference by helping customers succeed with cutting-edge tech.
- Qualifications: 3+ years in customer service, SAP knowledge, and great people skills.
The predicted salary is between 30000 - 40000 £ per year.
KUKA is seeking an experienced technical customer service representative in Wednesbury, England. The role involves assisting the Customer Service team, preparing sales proposals, and providing technical sales support to maximize customer experience.
Ideal candidates will have at least 3 years of experience, a solid understanding of SAP, and excellent interpersonal skills.
We offer a variety of perks and benefits, including private medical insurance and a commitment to employee growth and well-being.
Technical Customer Success & Sales Support (Flexible Hours) in Wednesbury employer: KUKA
Contact Detail:
KUKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Success & Sales Support (Flexible Hours) in Wednesbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at KUKA on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SAP knowledge. We want to show that we’re not just familiar with it, but that we can use it to enhance customer experience.
✨Tip Number 3
Practice those interpersonal skills! Role-play common customer scenarios with a friend. The better we communicate, the more likely we are to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace Technical Customer Success & Sales Support (Flexible Hours) in Wednesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical customer service and sales support. We want to see how your skills align with the role, so don’t be shy about showcasing your SAP knowledge and interpersonal skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Customer Success & Sales Support role. Share specific examples of how you've maximised customer experience in previous roles.
Show Your Passion: We love candidates who are genuinely excited about the role! In your application, let us know what draws you to KUKA and how you can contribute to our mission of enhancing customer satisfaction.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at KUKA
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around SAP. Be ready to discuss how you've used it in previous roles and how it can benefit the customer service team at KUKA.
✨Showcase Your Interpersonal Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to resolve issues and enhance customer experience, as this is key for the role.
✨Research KUKA's Products and Services
Familiarise yourself with KUKA's offerings and recent developments. This will not only show your interest in the company but also help you tailor your responses to align with their goals.
✨Prepare Thoughtful Questions
Think of insightful questions to ask during the interview. This demonstrates your enthusiasm for the role and helps you gauge if KUKA is the right fit for you.