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- Tasks: Support customers and prepare sales proposals to enhance their experience.
- Company: Join KUKA, a leader in innovative technology solutions.
- Benefits: Enjoy private medical insurance and a focus on your growth.
- Other info: Flexible hours and a supportive work environment for your well-being.
- Why this job: Make a difference by helping customers succeed with cutting-edge tech.
- Qualifications: 3+ years in customer service, SAP knowledge, and great people skills.
The predicted salary is between 30000 - 40000 £ per year.
KUKA is seeking an experienced technical customer service representative in Wednesbury, England. The role involves assisting the Customer Service team, preparing sales proposals, and providing technical sales support to maximize customer experience.
Ideal candidates will have at least 3 years of experience, a solid understanding of SAP, and excellent interpersonal skills.
We offer a variety of perks and benefits, including private medical insurance and a commitment to employee growth and well-being.
Technical Customer Success & Sales Support (Flexible Hours) employer: KUKA
Contact Detail:
KUKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Success & Sales Support (Flexible Hours)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at KUKA on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SAP knowledge. We want to show that we’re not just familiar with it, but that we can use it to enhance customer experience.
✨Tip Number 3
Practice those interpersonal skills! Role-play common customer scenarios with a friend to build confidence. We need to demonstrate that we can handle any situation with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress easily!
We think you need these skills to ace Technical Customer Success & Sales Support (Flexible Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical customer service and sales support. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your SAP knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your interpersonal skills can enhance our customer experience. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, focus on your past roles that relate directly to this position. We love seeing specific examples of how you’ve successfully supported customers or prepared sales proposals in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KUKA
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around SAP. Be ready to discuss how you've used it in previous roles and how it can enhance customer experience.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your excellent interpersonal skills. Think of situations where you successfully resolved customer issues or collaborated with a team to achieve a goal.
✨Research KUKA and Its Values
Familiarise yourself with KUKA's mission and values. This will help you align your answers with what they stand for and show that you're genuinely interested in the company.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if KUKA is the right fit for you.