At a Glance
- Tasks: Handle international customer inquiries and manage order processing for spare parts and repairs.
- Company: Join KUKA, a leading automation specialist with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible work schedules, and professional development opportunities.
- Other info: Diverse and inclusive environment that values your individuality and fosters personal growth.
- Why this job: Make a real impact in robotics and automation while growing your career.
- Qualifications: Commercial training or business degree with technical qualification; experience in order processing.
The predicted salary is between 30000 - 40000 £ per year.
Discover your impact with KUKA. KUKA offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We’re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you’re a go-getter, a visionary with bold ambitions and a believer in collaboration and mutual respect, then you're poised for success here at KUKA.
Make an impact:
- Processing and understanding international customer inquiries
- Clarification and handling of commercial and technical issues with customers (KUKA subsidiaries)
- Preparation of quotations, order processing, and invoicing for spare parts and repairs
- Identification of spare parts using parts lists, circuit diagrams, and images
- Close cooperation with related departments, including Purchasing, Logistics, Customs, Export Control, Shipping, and other service departments
- Determination of repair prices and verification of material availability
- Consistent follow-up on orders, on-time delivery, and invoicing
- Handling of export processes and procurement of documents
- Monitoring and managing the return of repair parts
- Support in process optimizations and adjustments
- Preparation of regular business situation reports
What you need to succeed:
- Completed commercial training or business administration degree with additional technical qualification
- Professional experience in order processing
- Participation in on-call duty (Readiness Service)
- Confident handling of SAP and MS Office
- Knowledge of Salesforce is an advantage
- Fluent English language skill
- Customer orientation and intercultural competence
Our promise to you:
Our culture is deeply rooted in our passion to make robotics and automatic solutions accessible and easy to use. The result? We make peoples’ lives easier and safer, across the world. Diversity is the beating heart of our company - and we appreciate every single one of our bright and bold brainiacs. We encourage everyone to bring their full selves to work, fostering an environment where inspiration, expertise, and personal growth can flourish. Our collective goal? To achieve greatness and ignite innovative, positive change - not only within the automation industry but also beyond its boundaries. And in return, we prioritize creating a supportive, empowering, and caring environment for all.
Perks and benefits:
As part of our commitment to the well-being of our employees, we offer a range of comprehensive perks and benefits. From competitive salary packages to flexible work schedules, and professional development opportunities, we aim to provide a holistic approach to employee satisfaction. We believe in recognizing and appreciating the hard work and dedication of our workforce, and our perks reflect this commitment. Our goal is to create a workplace where employees feel valued, motivated, and inspired to contribute their best. Join us and enjoy the rewards of being part of a company that prioritizes the well-being and growth of its team.
DEI (Diversity, Equity, and Inclusion) statement:
Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work. KUKA is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA, you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA could be what you are looking for, we’d love to hear from you. We’re looking forward to receiving your application!
Inside Sales Specialist Parts and Repair employer: KUKA Global
At KUKA, we pride ourselves on being a leading automation specialist that fosters a vibrant work culture where innovation and collaboration thrive. Our commitment to employee growth is reflected in our comprehensive benefits, flexible work schedules, and a strong focus on diversity and inclusion, ensuring that every team member feels valued and empowered. Join us in a dynamic environment that not only prioritises your professional development but also encourages you to make a meaningful impact in the world of robotics and automation.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Specialist Parts and Repair
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inside Sales Specialist Parts and Repair at KUKA Global, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including KUKA Global. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inside Sales Specialist Parts and Repair. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inside Sales Specialist Parts and Repair
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for KUKA Global:When writing your cover letter, make sure to tailor your message specifically for KUKA Global. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at KUKA Global
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show KUKA Global that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show KUKA Global that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with KUKA Global’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
