At a Glance
- Tasks: Handle international customer inquiries and manage order processing for spare parts and repairs.
- Company: Join KUKA, a leading automation specialist with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible work schedules, and professional development opportunities.
- Other info: Diverse and inclusive environment that values your individuality and fosters personal growth.
- Why this job: Make a real impact in robotics and automation while growing your career.
- Qualifications: Commercial training or business degree with technical qualification; experience in order processing.
The predicted salary is between 30000 - 40000 £ per year.
Discover your impact with KUKA. KUKA offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We’re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you’re a go-getter, a visionary with bold ambitions and a believer in collaboration and mutual respect, then you're poised for success here at KUKA.
Make an impact:
- Processing and understanding international customer inquiries
- Clarification and handling of commercial and technical issues with customers (KUKA subsidiaries)
- Preparation of quotations, order processing, and invoicing for spare parts and repairs
- Identification of spare parts using parts lists, circuit diagrams, and images
- Close cooperation with related departments, including Purchasing, Logistics, Customs, Export Control, Shipping, and other service departments
- Determination of repair prices and verification of material availability
- Consistent follow-up on orders, on-time delivery, and invoicing
- Handling of export processes and procurement of documents
- Monitoring and managing the return of repair parts
- Support in process optimizations and adjustments
- Preparation of regular business situation reports
What you need to succeed:
- Completed commercial training or business administration degree with additional technical qualification
- Professional experience in order processing
- Participation in on-call duty (Readiness Service)
- Confident handling of SAP and MS Office
- Knowledge of Salesforce is an advantage
- Fluent English language skill
- Customer orientation and intercultural competence
Our promise to you:
Our culture is deeply rooted in our passion to make robotics and automatic solutions accessible and easy to use. The result? We make peoples’ lives easier and safer, across the world. Diversity is the beating heart of our company - and we appreciate every single one of our bright and bold brainiacs. We encourage everyone to bring their full selves to work, fostering an environment where inspiration, expertise, and personal growth can flourish. Our collective goal? To achieve greatness and ignite innovative, positive change - not only within the automation industry but also beyond its boundaries. And in return, we prioritize creating a supportive, empowering, and caring environment for all.
Perks and benefits:
As part of our commitment to the well-being of our employees, we offer a range of comprehensive perks and benefits. From competitive salary packages to flexible work schedules, and professional development opportunities, we aim to provide a holistic approach to employee satisfaction. We believe in recognizing and appreciating the hard work and dedication of our workforce, and our perks reflect this commitment. Our goal is to create a workplace where employees feel valued, motivated, and inspired to contribute their best. Join us and enjoy the rewards of being part of a company that prioritizes the well-being and growth of its team.
DEI (Diversity, Equity, and Inclusion) statement:
Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work. KUKA is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA, you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA could be what you are looking for, we’d love to hear from you. We’re looking forward to receiving your application!
Inside Sales Specialist Parts and Repair employer: KUKA Global
At KUKA, we pride ourselves on being a leading automation specialist that fosters a vibrant work culture where innovation and collaboration thrive. Our commitment to employee growth is reflected in our comprehensive benefits, flexible work schedules, and a strong focus on diversity and inclusion, ensuring that every team member feels valued and empowered. Join us in a dynamic environment that not only prioritises your professional development but also encourages you to make a meaningful impact in the world of robotics and automation.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Specialist Parts and Repair
✨Tip Number 1
Network like a pro! Reach out to current employees at KUKA on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Inside Sales Specialist role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching KUKA's products and services. Understand their automation solutions and how they impact customers. This knowledge will help you stand out and show your genuine interest in the company.
✨Tip Number 3
Practice common interview questions related to sales and customer service. Think about your past experiences and how they align with KUKA's values of collaboration and respect. We want to hear how you can contribute to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KUKA family. Let’s make this happen together!
We think you need these skills to ace Inside Sales Specialist Parts and Repair
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Inside Sales Specialist role. Highlight any relevant experience in order processing, customer service, or technical qualifications that match what KUKA is looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for automation and how your background makes you a perfect fit for KUKA. Don’t forget to mention your customer orientation and intercultural competence!
Showcase Your Technical Skills:Since the role involves handling SAP and MS Office, make sure to mention your proficiency in these tools. If you have experience with Salesforce, definitely highlight that too—it could give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining the KUKA team!
How to prepare for a job interview at KUKA Global
✨Know Your Stuff
Before the interview, make sure you understand KUKA's products and services. Familiarise yourself with their automation solutions and how they impact various industries. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Experience
Be ready to discuss your previous experience in order processing and customer service. Prepare specific examples of how you've handled commercial and technical issues in the past, especially if you've worked with SAP or Salesforce. This will demonstrate your capability for the Inside Sales Specialist role.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how KUKA fosters collaboration across departments or how they approach process optimisations. This shows that you're not just interested in the job, but also in contributing to the company's success.
✨Emphasise Your Soft Skills
KUKA values customer orientation and intercultural competence. Be prepared to discuss how you've successfully worked with diverse teams or managed customer relationships. Highlighting these skills will align you with KUKA's commitment to mutual respect and collaboration.
