At a Glance
- Tasks: Assist customers, develop sales proposals, and provide proactive technical support.
- Company: Join KUKA, a leading automation specialist with a global presence.
- Benefits: Career advancement opportunities and a dynamic work environment.
- Other info: Great chance to grow your career in a fast-paced industry.
- Why this job: Be part of an innovative team and make a difference in customer support.
- Qualifications: 3 years in a technical role, SAP and Salesforce proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
KUKA Aktiengesellschaft is looking for a Customer Support Agent in the United Kingdom. This role requires a go-getter with at least 3 years of experience in a technical role involving customer interaction.
Responsibilities include:
- Assisting in service activities
- Developing sales proposals
- Providing proactive technical support
Proficiency in SAP and Salesforce, along with excellent communication skills, is essential. KUKA offers opportunities to advance your career within one of the world's leading automation specialists.
Technical Sales & Customer Support Specialist in London employer: KUKA Aktiengesellschaft
Contact Detail:
KUKA Aktiengesellschaft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales & Customer Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at KUKA on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in technical sales and customer support. This will help us demonstrate how you can add value to KUKA.
✨Tip Number 3
Practice makes perfect! Get ready for the interview by rehearsing common questions related to technical support and sales. We can even do mock interviews together to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track your progress and provide tips along the way to help you land that role.
We think you need these skills to ace Technical Sales & Customer Support Specialist in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3+ years of experience in a technical role. We want to see how you've interacted with customers and tackled challenges in the past, so don’t hold back!
Tailor Your Application: Customise your CV and cover letter to reflect the skills mentioned in the job description. If you’ve got experience with SAP and Salesforce, let us know how you’ve used these tools effectively.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so make sure your points are easy to understand and get straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at KUKA Aktiengesellschaft
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to the products and services KUKA offers. Be prepared to discuss how you've used your technical skills in previous roles, especially in customer interactions.
✨Showcase Your Customer Support Experience
Highlight specific examples from your past roles where you successfully resolved customer issues or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with SAP and Salesforce
Since proficiency in SAP and Salesforce is essential, take some time to review their functionalities. If possible, mention any relevant experience you have with these tools during the interview to demonstrate your readiness.
✨Practice Your Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or using online resources to refine your delivery.