LCC Specialised Transport Planner in Telford

It's more than a job. When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

The LCC Specialised Transport Planner executes first class services (e.g. transport management and requests & deviation management) according to joint and contractual agreements made with the customer. The LCC Specialised Transport Planner ensures daily execution of the services in scope and interacts with relevant counterparts of the involved parties for all services in scope. The role will be performed in the LCC (Logistics Control Centre) in Donnington as an integral part of the Control Tower team.

How you create impact:

• Coordinate specialised transport services for customer orders, using Oracle Transport Management system as well as manual planning activity.
• Schedule and create cost effective transport plans, making optimum use of own fleet of vehicles versus sub-contractor haulage.
• Agree with logistics service providers to ensure on-time pick-up and delivery service in full.
• Select transport modes, logistics service providers, considering the agreed selection parameters.
• Be the first line of support for logistics queries and respond constructively to customer requests to develop a proactive relationship, to create a positive approach and minimise disruption to business.
• Issue or receive as well as respond to deviations reported, by identifying root cause, causing party and proposing corrective actions (transport related).
• Support freight settlement activities in scope.
• Provide input for quality review meetings with customers or providers and, if necessary, participate in audits.

What we would like you to bring:

• Transport/planning knowledge and experience is preferable.
• Excellent communication and interpersonal skills, written and over the phone.
• Good proficiency in full suite of Microsoft Office, especially Excel.
• Ability to fulfil time-critical tasks, keep schedules and deadlines.
• Able to use own initiative and work unsupervised as well as within the wider team.
• Strong analytical and organisational skills.

What's in it for you:

If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life.

As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

Who we are:

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.