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For Companies At a Glance
- Tasks: Oversee QuickSTAT operations, ensuring smooth logistics for vital deliveries.
- Company: Join Kuehne+Nagel, a global leader in logistics with a strong heritage.
- Benefits: Enjoy competitive rewards, health support, and a pension plan.
- Why this job: Make a real impact by ensuring essential goods reach those in need.
- Qualifications: Customer service experience and good problem-solving skills required.
- Other info: Dynamic work environment with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
How you create impact
- Work as part of the daily operations of the LHR Control Tower team.
- Managing daily email volumes in the Control Group inbox.
- Develop and implement customer focused operational policies and procedures.
- Assist with complex and escalated Operational issues in accordance with the Operations Manager / Supervisor.
- Monitor accuracy of reporting and database information.
- Co-ordinate customer service projects and initiatives.
- Ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.
What we would like you to bring
- Experience in Customer Service.
- Knowledge of freight forwarding is a plus.
- Excellent understanding of World Geography and awareness of different time zones.
- Excellent time management and problem solving skills.
- Good communication skills and analytical ability.
- Ability to take initiative.
What's in it for you If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life.
As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail with the nature of your request. We will answer your inquiry within 24 hours.
QuickSTAT Control Group Agent in Staines employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QuickSTAT Control Group Agent in Staines
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Kuehne+Nagel. A friendly chat can open doors and give you insights that might just land you that QuickSTAT Control Group Agent role.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and how they align with your own. Show them you’re not just looking for any job, but that you genuinely want to contribute to their mission of delivering vital goods.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves handling complex operational issues, be ready to discuss how you've tackled challenges in the past. Use real examples to demonstrate your analytical abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kuehne+Nagel team and making an impact in logistics.
We think you need these skills to ace QuickSTAT Control Group Agent in Staines
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about logistics and customer service, so share any relevant experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the QuickSTAT Control Group Agent role. Highlight your experience in customer service and any knowledge of freight forwarding. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics
Brush up on your knowledge of freight forwarding and logistics. Understand how the industry operates, especially in relation to time-sensitive deliveries like medicines. This will show your potential employer that you’re not just interested in the role, but that you also understand its importance.
✨Master Time Management
Since this role involves coordinating activities across different time zones, demonstrate your time management skills during the interview. Share specific examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles.
✨Showcase Your Communication Skills
Effective communication is key in this position. Prepare to discuss how you've handled customer service issues in the past, particularly complex or escalated situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to take initiative to resolve an issue. Highlight your analytical skills and how they helped you make informed decisions in a fast-paced environment.
