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- Tasks: Manage road logistics planning for healthcare shipments and ensure operational excellence.
- Company: Kuehne+Nagel is a leading global logistics provider with a focus on innovation.
- Benefits: Enjoy a comprehensive rewards package, including discounts, mental health support, and a pension plan.
- Why this job: Join a dynamic team driving improvements in healthcare logistics while building strong customer relationships.
- Qualifications: Experience in road logistics, IT literacy, and proven customer relationship management skills required.
- Other info: This is a full-time associate-level position in a forces-friendly environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Road Logistics Healthcare Planning Service Manager role at Kuehne+Nagel.
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Your Role
In this role, you will manage the Health chain road logistics planning department for all road logistic shipments, ensuring all operational duties and functions are in accordance with specific operational policies. You will ensure customer excellence is delivered, build excellent relationships with healthcare customers and supporting teams, and drive continuous improvement, process enhancements, and cost savings for both the customer and the business.
Your Responsibilities
- Understand the Road Logistics operation for industry-related questions and requirements (point of escalation).
- Implement and support the healthcare product portfolio.
- Manage haulier needs, adopting a partnership approach.
- Gain in-depth knowledge of the customer and haulier, understanding their vision, culture, and seasonality.
- Provide profit projections for road freight to line managers and healthcare product managers.
- Monitor performance metrics for sub-contracted and internal hauliers.
- Review operational procedures regularly, identify improvement opportunities, and advocate continuous improvements within the team.
- Support planning team with industry-related questions and requirements.
Your Skills and Experiences
- Significant knowledge and experience within a Road Logistics operation.
- IT literate, including Microsoft applications and warehouse software.
- Proven commercial acumen and a strong customer focus.
- Experience managing successful customer relationships.
Good Reasons to Join
We offer a comprehensive rewards package, including the contributory Kuehne + Nagel pension plan, Route 2 Rewards scheme with discounts and benefits, employee assistance programs offering 24/7 GP, legal, and financial advice, mental health counseling, and recognition programs. We are a forces-friendly employer recognizing the skills and value service leavers bring.
Additional Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Transportation, Logistics, Supply Chain, and Storage
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Road Logistics Healthcare Planning Service Manager employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Logistics Healthcare Planning Service Manager
✨Tip Number 1
Familiarise yourself with the specific challenges and trends in road logistics, particularly within the healthcare sector. Understanding the nuances of this industry will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals already working in road logistics or healthcare planning. Attend industry events or join relevant online forums to build connections that could provide insights and potentially refer you for the role.
✨Tip Number 3
Prepare to discuss your experience with managing customer relationships and how you've driven improvements in past roles. Be ready to share specific examples that demonstrate your commercial acumen and customer focus.
✨Tip Number 4
Research Kuehne+Nagel's values and recent initiatives in the healthcare logistics space. Tailoring your conversation to align with their goals will show your genuine interest in the company and the role.
We think you need these skills to ace Road Logistics Healthcare Planning Service Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Road Logistics Healthcare Planning Service Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Your CV should clearly showcase your significant knowledge and experience in road logistics operations. Include specific examples of how you've managed customer relationships and driven process improvements in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your commercial acumen and customer focus, and explain how you can contribute to Kuehne+Nagel's goals in healthcare logistics.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in logistics management.
How to prepare for a job interview at Kuehne+Nagel
✨Know Your Logistics
Make sure you have a solid understanding of road logistics operations, especially in the healthcare sector. Be prepared to discuss industry-related questions and demonstrate your knowledge of specific operational policies.
✨Showcase Customer Focus
Highlight your experience in managing successful customer relationships. Be ready to provide examples of how you've built excellent relationships with clients and how you ensure customer excellence in your previous roles.
✨Emphasise Continuous Improvement
Discuss your approach to identifying improvement opportunities within operational procedures. Share any past experiences where you've driven process enhancements or cost savings, as this aligns with the role's responsibilities.
✨Prepare for Performance Metrics
Familiarise yourself with performance metrics relevant to road freight and logistics. Be prepared to talk about how you've monitored and improved these metrics in your previous positions, showcasing your analytical skills.