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- Tasks: Manage customs export processes and resolve exceptions efficiently.
- Company: Join Kuehne+Nagel, a top global logistics company with over 80,000 employees.
- Benefits: Enjoy flexible working, 26 days holiday, and discounts at major retailers.
- Why this job: Be part of a respected team with genuine growth opportunities and a supportive culture.
- Qualifications: Experience in customs compliance and strong problem-solving skills required.
- Other info: We value service leavers and offer tailored training programmes.
The predicted salary is between 36000 - 60000 £ per year.
Are you thinking about accelerating your career with one of the most successful logistics organisations worldwide? We are looking for a Customs Specialist to strengthen our team!
YOUR ROLE
Reporting to the Customs Exports Exception Management Lead, primarily responsible for Customs Export related processes within our organisation, focusing on exception management and SLA adherence, ensuring smooth operations, compliance, and operational excellence. Playing a critical role in monitoring systems and other tools to identify, classify and resolve issues and exceptions efficiently.
YOUR RESPONSIBILITIES
- Identify exceptions within processes, systems, or transactions - monitor data and systems to detect anomalies, analyse, root cause, classify and prioritise based on severity & impact. To realign processes and highlight system gaps for correction/improvement.
- Efficiently resolve exceptions & prevent recurrence - developing corrective actions for immediate resolution, collaborate with relevant teams to resolve in a timely manner, propose longer term improvements to prevent in future.
- Internal team audit support to ensure compliance as well as ensure consistency & improvement.
- Maintain effective communication regarding exceptions. Coordinate with all other relevant parties as required eg Customer, haulier and others.
- Accurate tracking & reporting of exceptions.
- Support in Lean principles to adapt and implement best practice.
- Provide support to team members and end users on exception handling procedures and standard customs tasks.
YOUR SKILLS AND EXPERIENCES
- Proven experience in customs and process compliance.
- Knowledge of customs export processes and procedures.
- Experience in escalation management is a plus.
- Strong communication skills and very good stakeholder management.
- Excellent problem solving skills and attention to detail.
GOOD REASON TO JOIN
As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
- 26 days holidays plus bank holidays.
- 2 volunteering days per year.
- 3 x Life Assurance Option if you join the KN Route.
- 2 pension scheme.
- A tailored personal development and training programme.
- Trusted and empowered to deliver and be your best.
- We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
- Enhanced Maternity/Paternity Leave.
- Childcare Vouchers.
- Cycle to work scheme.
- Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more).
- Refer a friend scheme.
As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
ABOUT KUEHNE+NAGEL
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
Road Logistics Customs Specialist in Derby employer: Kuehne+Nagel
Contact Detail:
Kuehne+Nagel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Logistics Customs Specialist in Derby
✨Tip Number 1
Familiarise yourself with the specific customs export processes and procedures relevant to the logistics industry. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the logistics and customs field, especially those who have experience in exception management. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've identified and resolved exceptions in processes. Highlighting your problem-solving skills and attention to detail will be crucial in showcasing your fit for this role.
✨Tip Number 4
Research Kuehne+Nagel's values and recent developments in the logistics sector. Being knowledgeable about the company and its operations will help you align your answers with their goals and demonstrate your genuine interest in joining their team.
We think you need these skills to ace Road Logistics Customs Specialist in Derby
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Road Logistics Customs Specialist position. Understand the key responsibilities and required skills, such as customs export processes and exception management.
Tailor Your CV: Customise your CV to highlight relevant experience in customs compliance and process management. Use specific examples that demonstrate your problem-solving skills and attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for the Customs Specialist position. Mention your experience with customs processes and your ability to communicate effectively with stakeholders, as well as your commitment to operational excellence.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Kuehne+Nagel
✨Understand Customs Processes
Make sure you have a solid grasp of customs export processes and procedures. Brush up on any recent changes in regulations or compliance requirements, as this knowledge will demonstrate your commitment to the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've identified and resolved exceptions in past roles. Highlight your analytical skills and ability to develop corrective actions, as these are crucial for the position.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex issues. Be ready to explain how you would coordinate with various stakeholders.
✨Emphasise Team Collaboration
Since the role involves working closely with other teams, be prepared to discuss your experience in collaboration. Share instances where you successfully worked with others to resolve issues or improve processes.
