Road Logistics Cross Border Specialist in Derby

Road Logistics Cross Border Specialist | United Kingdom | req125846

We are looking for a Cross Border Specialist to strengthen our team!

YOUR ROLE

You\’ll play a key role in maintaining compliance with customer SOPs, industry regulations, and road freight operations, while fostering strong relationships with stakeholders. Your responsibilities will include transport planning, manifest creation, and working closely with teams across the EU. If you\’re ready to contribute to a seamless operation, apply today!

YOUR RESPONSIBILITIES

• To ensure the smooth running of all inbound final mile deliveries
• To identify any issues or exceptions and solutionize effectively
• To communicate effectively and quickly with all stakeholders
• Follow KPI\’s and drive through impact via Data Quality
• Ensure whole team coverage is managed even if beyond your day to day activities
• Identify escalations before they become an unmanageable escalation – reporting to your line manager

YOUR SKILLS AND EXPERIENCES

• Experience in customer service or similar role in logistics.
• Ability to think outside the box/creatively to resolve issues on a daily basis.
• You are required to have a good level of literacy and numeracy.
• You should be computer literate and able to adapt to using in-house computer systems.

#LI-DM1

BENEFITS

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.

• You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
• 26 days holidays plus bank holidays
• 2 volunteering days per year
• 3 x Life Assurance Option if you join the KN Route2 pension scheme
• A tailored personal development and training programme.
• Trusted and empowered to deliver and be your best.
• We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
• Enhanced Maternity/Paternity Leave
• Childcare Vouchers
• Cycle to work scheme
• Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
• Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world\’s leading logistics companies.